ABBYY FlexiCapture Engine 8.0 Is Named Recognition/Data Capture Product of the Year 2009 ABBYY FlexiCapture Engine 8.0 takes top prize at the Document Manager Awards 2009 held by UK’s leading ... more >> |
Question: Do I need a scanner to use ABBYY FineReader?
Answer: No, you do not need a scanner to run the program. You can use image files, for example, photos from your digital camera.
Question: Does the program run under Windows Vista?
Answer: Yes, Windows Vista is supported. To learn more about program compatibility, visit the System requirements page on our site.
Question: Does ABBYY FineReader 8.0 use the 64-bit capabilities of Windows Vista 64-bit?
Answer: No, ABBYY FineReader 8.0 runs as a 32-bit application under Windows Vista 64.
Question: Do I have to activate ABBYY FineReader 8.0 each time I reinstall it?
Answer: You can reinstall the program on one and the same computer without activation unlimited number of times. However, if computer configuration was substantially changed, hard drive was formatted or operational system was reinstalled before reinstalling the program, you will need to go through the activation process once again, during which you will be given a new activation code (activation file).
Question: When I try to activate the program, the message appears: “Activation failed. Your serial number cannot be activated automatically. You may be trying to activate more copies of the program than is provided for by the End User License Agreement”.
Answer: This message appears if all automatic activation attempts for your serial number have been used up. You need to contact your local support team. Note that you have to register your copy of the program before writing or calling. Please specify the serial number when contacting the service.
Question: What is Installation ID? What information is used for this parameter?
Answer: Installation ID is automatically built by the program on the basis of technical information about the computer the installation is carried out on. Personal data on the user and the computer, that could identify the user, is NOT used for this parameter. You will receive your personal activation code that will be given on the basis of the serial number and Installation ID parameter.
Question: How can I activate the program if I don’t have Internet access?
Answer: You can obtain the activation code:
Question: How can I change the interface language?
Answer: To change the interface language, do the following:
Question: What scanning settings are preferable for recognition purposes?
Answer: Resolution: 300 dpi for standard texts (font size 10 and larger) and 400-600 dpi for texts with small font (font size 9 and less). Color: Gray. If you scan in gray mode, brightness will be adjusted automatically.
Question: Why does the following message appear during scanning: Cannot open TWAIN source?
Answer: If this message appears, your scanner driver must be installed incorrectly. To solve the problem, do the following:
If the scanning was successfully completed in Twacker, start ABBYY FineReader 8.0 and try to scan the image once again.
If the scanning was not completed in Twacker, go to File>Select Source, then, in the list, select the driver that corresponds to your scanner, then click Select and repeat step 4. If the scanning was successfully completed in Twacker after selecting a new driver, select this driver in ABBYY FineReader 8.0 by going to Tools>Options and then clicking the Scan/Open tab, and start the scanning process.
If, in Twacker, there is no working driver in the list, reinstall the drivers supplied with your scanner.
If the error persists, contact the Technical Support Service. In your letter, specify the serial number, describe the situation in detail and attach a report file.
Question: What does ABBYY Screenshot Reader do?
Answer: ABBYY Screenshot Reader is a bonus application to ABBYY FineReader. Screenshot Reader takes screenshots of any section of the screen, recognizes text and tables on this screenshot and saves the recognition results to clipboard or an external application.
Question: How do I obtain an ABBYY Screenshot Reader activation code?
Answer: In order to use ABBYY Screenshot Reader, you must register as an ABBYY FineReader user. You can register on our site, on the Registration page, or by going to Help>Register in the program.
If you didn’t find an answer to your question in this FAQ, you can contact our technical support service. To receive free technical support, do the following:
How do I create a report file?
If the program is installed and runs correctly, do the following:
If the program is not installed or doesn’t start, do the following:
How do I take a screenshot?
To take a screenshot and save it, do the following: