/pages/SupportPage.aspx
<< Back

Product Info

ABBYY FormReader 6.0

List of tested scanners

Standard technical support is provided ONLY in English  free of charge to ABBYY FormReader 6.0 Desktop Edition users who have registered their copy of the product at http://www.abbyy.com/, by mail, by e-mail, or by fax. ABBYY may stop providing standard technical support free of charge after the elapse of one year since the release of the next version of FormReader.

Standard technical support for ABBYY FormReader 6.0 Desktop Edition includes consultations and advices for the following:

  1. Product installation.
  2. General questions relating to the functionality of the product as described in the User's Guide and other documentation.
  3. Abnormal program termination.
  4. Errors that might occur when scanning documents using FormReader 6.0 Desktop Edition.

Standard technical support does not include consultations on creating, editing and testing forms and form templates, or consultations on creating and editing validation rules.

Technical support for ABBYY FormReader 6.0 Enterprise Edition and ABBYY FormReader 6.0 Developer Edition is provided in accordance with the Additional Technical Support Agreement. For information about the Additional Technical Support Agreement, please contact the ABBYY Technical Support Service at support@abbyy.com

Click on the following link to open a list of countries where technical support is available in local languages: Support Contacts

<< Back