Topic: Artificial Intelligence (AI)
Insurance Document Processing and the Opportunities in AI
Customer acquisition and retention are the essential drivers of insurance revenue and profit. Today’s insurers face a new breed of competitor who targets customer experience with smart technologies, such as AI, focused on removing friction from their interactions.
5 AI Trends to Watch in 2020
Artificial Intelligence (AI) is embedded in our everyday lives. AI technologies have become so advanced that it’s not uncommon nowadays to be in contact with them without fully realizing it. In the enterprise, AI solutions such as Process Intelligence (IQ) have witnessed a staggering adoption rate and have significantly transformed how processes are monitored and managed across an organization.
Meet Your New Digital Co-Worker: How Artificial Intelligence is Transforming the Modern Workplace
Despite growing concerns that robots will replace workers and eliminate jobs, there are many ways in which the new digital workforce can substantially enhance jobs and positively transform the modern workplace.
Why Process Intelligence is a Real Game Changer
“The top 5 key areas of focus for 2018–2019 will be leadership and culture strategy, process redesign work, customer-centric process management, change management strategy and process automation”, according to PEX Network Annual Report 2017: Global state of process excellence.