Topic: Digital Transformation
Three reasons digital transformation initiatives are stunted
We’ve seen how digital transformation can disrupt an industry. Think of Blockbuster Entertainment’s physical stores vs. digital streaming on Netflix, and taxi services vs. Uber’s ridesharing app. From a B2B standpoint we saw the move from on-premise CRM applications like Oracle and Siebel to cloud-CRM Salesforce.com, or dedicated corporate data centers moving to Amazon, Google and Microsoft public and hybrid cloud hosting.
Increasing patient satisfaction at athenahealth through innovative EHR digital transformation solution
Industry leaders like athenahealth represent the real world of innovation in healthcare and patient information management. ABBYY is proud to be the technology partner helping athenahealth embrace and leverage digital transformation. Together, we are developing systems that bridge the gap between unstructured paper and personal healthcare information.
Financial services must use smarter business solutions to thrive
A crippling reason legacy banking organizations struggle to keep up with consumer expectations is it deals with a lot of documents and customer-provided content. Traditional financial services companies can leverage “smarter” solutions to improve their business processes while offering customers self-service, real-time engagement, and omni-channel support.
Fidelity Financial automates faxed mortgage application processing through digital transformation
Fidelity Financial is helping connect families to their new homes faster and with less hassle by automating the processing of mortgage documents through fax. Using ABBYY digital transformation solutions, 5,000 new faxed mortgage applications are processed within one hour of receipt every day. This has dramatically reduced errors and response times, while improving customer service levels.
Banks improving customer experience with mobile apps
Many of the regular activities of bank customers – both retail and corporate – are still dependent on physical documents, physical branches and operating hours. While individuals are trying to squeeze bank visits into their schedules, often until it is too late to pay a bill or apply for a loan, small businesses are wasting days waiting for credit approvals that could help them grow or in some cases just survive.
Unravelling the mysteries of medical billing with artificial intelligence
Medical bills are difficult to decipher. In most cases, they contain “test codes” and “CPT codes” which makes spotting an error very difficult. Reviewing medical records is both expensive and time consuming because they are usually provided in an unstructured textual form such as a Word document or PDF. Up to 90 percent of hospital bills contain errors totaling some $750 billion annually, according to a recent study.
Aviasales extracts passport data on-the-fly
Russian’s largest travel search engine, Aviasales (known worldwide as JetRadar), has recently released a new version of its mobile application enriched with the ability to capture and submit all necessary passenger’s data in a few clicks. The application uses ABBYY Cloud OCR Engine to extract data on-the-fly.