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Germany – Remote | Services / Customer Support

Professional Services Consultant (f/m/d) DACH

Location: Munich office or Remote within Germany

ABBYY is a fast-growing, global software company that reimagines how technology solves process and data challenges to help people and organizations thrive. We are committed to go the extra mile to build the best solutions that equip teams with capabilities to realize their vision for the future.

As a Professional Services Consultant, you will be responsible for providing comprehensive consulting, project management, training and solution support to our customers in the integration of different ABBYY products. You will work in an agile international environment and support ABBYY partners and customers from the SMB sector as well as large international enterprises across the EU region. You will establish the link between business requirements and technical implementation of the data capturing use cases. You are the ideal candidate for this position if you are interested in the following topics:

- Implementation of Data Capturing projects
- Project management, Solution design and Consulting
- Innovative Data Capturing technologies, such as: NLP (Natural Language Processing), AI (Artificial Intelligence), ML (Machine Learning), etc.

Key Responsibilities:

  • Implementation and delivery of local and international projects for ABBYY customers and partners
  • Technical consulting and trainings for different ABBYY-products (FlexiCapture, FineReader, FineReader Server, SDK etc.)
  • Business consulting around Data Capturing Use Cases, such as: invoice processing, mailroom scenarios, data extraction from contracts, etc.
  • Project management
  • Solution-Design and technical architecture
  • Comprehensive cooperation with ABBYY Sales- und Pre-Sales teams across EU region


  • University Degree in IT or engineering, or equivalent training preferred
  • Professional experience in the implementation of customer’s projects, ideally in the areas of: "OCR", "Data Capturing", "Digitisation of paper documents" or "ECM"
  • Programming experience with .NET or Java, web development and scripting
  • Solid understanding of database technologies and SQL
  • Good analytical skills and ability to translate business requirements into technical specification
  • Effective teamwork and communication skills, ability to work independently and to take direction
  • Creativity and willingness to learn new technologies
  • Profound knowledge of German and English languages; Other languages (especially French, Dutch, Russian) are of an advantage
  • Willingness to travel (up to max. 50% of time, when local Covid situation and policies allow) and work in a global team setup
  • Experiences with invoice processing (Accounts payables, Sales orders, Purchase orders, Order confirmations etc.) would be a nice to have
  • Experiences in integration projects and topics such as: Solution architecture, Scalability, Clustering, Interfaces-Design, Load-, Regression and Penetration Testing, Security would be a nice to have
  • Know How in Cloud-Infrastructure and Mobile technologies would be a nice to have

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 1584

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