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Germany – Remote | Operations

Senior Salesforce Business Analyst (f/m/d)

Location: Munich Office or Remote within Germany, UK, Netherlands, Belgium, Spain

ABBYY is a fast-growing, global software company that reimagines how technology solves process and data challenges to help people and organizations thrive. We are committed to go the extra mile to build the best solutions that equip teams with capabilities to realize their vision for the future. We are looking for a Senior Salesforce Business Analyst (f/m/d) to join our dedicated international team of experts.

Key Responsibilities:

  • Consult and liaise with stakeholders to gather business requirements and define as-is process
  • Develop user stories and to-be process flows to support the design and development of Salesforce solutions
  • Work collaboratively with scrum team to design a solution that will fulfill user stories
  • Collaborate with testers to define test cases to ensure that solution will meet the business requirements
  • Lead key meetings with internal customers, including requirements sessions, system demos, user acceptance testing, and end user training
  • Produce functional, technical, and system design documentation


  • Current Salesforce Administrator certification
  • 3+ years of experience with setup and configuration
  • 5+ years business analyst experience
  • Experience documenting user stories and creating to-be process flow diagrams
  • Strong presentation, communication (written and verbal) and interpersonal skills
  • Experience with Agile Methodology software development cycle
  • Experience working in an Agile or “modified-Agile” environment would be a plus
  • Profound knowledge of English language required, Business Level Proficiency in German or Russian languages would be a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 1650

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