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Solution Consultant

USA — Milpitas | Sales / Business Development

Solution Consultant


The Solution Consultant will provide technical direction in support of sales activities. This person is a customer-focused technical professional who provides high-level pre-sales support and guidance to customers and collaborates with Sales Executives and partners to recommend and develop appropriate customer solution offerings. The Sales Engineer acts in a consultative fashion and is looked to as an expert in his/her field by the account team and customers. The Solution Consultant will be one of the key technical points of contact for the sales organization. The ideal candidate will have a strong technical background and strong business sense as well as the ability to clearly communicate and present to clients.  Other responsibilities:

- Serve as a consultant during the pre/post-sales staged alongside the sales teams, to present and demonstrate advanced product features and benefits, as well as future product direction, to customers and partners
- Conduct detailed customer requirements, discovery and analysis
- Refine and research technical requirements of the opportunity
- Propose and design technical solutions which include creative prototypes and proof of concepts
- Promote new and innovative approaches to addressing business challenges and problems
- Act as an interface between the Sales organization and technical staff for product management and development
- Work closely with the ABBYY Product Team on customer requirements and new product direction
- Work closely with customers in the design and implementation/integration of ABBYY products
- Set and manage expectations with senior stakeholders and team members
- Maintain a broad-level of knowledge of industry trends and how ABBYY products add value
- Respond to technical, security and functionality related RFP and RFI questions


- Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives.
- Exceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of ABBYY products and solutions.
- Demonstrated ability to make and take responsibility for decisions on major technical issues.
- Excellent negotiation and problem-solving skills.
- Experience managing complex projects - must have ability to take charge of projects and drive results.
- Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner.
- Resilience and ability to handle stressful situations effectively while managing several tasks
- Technical knowledge of current software protocols, hosting options, and Internet standards
- Competence with testing, programming, and data mapping tools and procedures


- Bachelor's Degree (4-year degree), preference of Business or related study, or equivalent work experience

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