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Senior Renewal Specialist

Ukraine — Kiev | Services / Customer Support

Senior Renewal Specialist

Responsibilities

As a part of ABBYY Renewal team (m/f) you will be responsible for execution of various administrative processes within of ABBYY Global Renewals team. You are an ideal candidate for this position if you are interested in following topics:
-    Contract and Renewal management
-    Goals assignment for Renewal target
-    Communication with customers and partners,
-    Internal communication with other departments
-    Working in an agile international environment
Essential functions
•    Management of renewal opportunities in Salesforce
•    Reporting to Renewal management
•    Order processing knowledge 
•    Taking care of subscriptions and maintenance renewal contracts  
 

Requirements

•    Degree in economics or at least 2 years of working experience in administration or order administration or similar functions
•    MS Office knowledge (Word, Excel) 
•    Experience with Salesforce or similar CRM
•    Effective teamwork and ability to work independently and to take direction
•    Communication skills and customer focus 
•    Advanced level of English
•    Willingness to work in a global team setup

Preferred skills

•    Experience with Sharepoint
•    Experience in IT area

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