ABBYY powers Intelligent Automation. We reimagine the way people work and how companies accelerate business by delivering the intelligence that fuels automation platforms. Our solutions transform enterprise data and empower you with the insights you need to work smarter and faster.   We help more than 10,000 companies globally, including many of the Fortune 500, to drive significant impact where it matters most: customer experience, profitability, and competitive advantage. 

We bring together top experts from all over the world to form our growing team of 1,000+ employees. Our offices are based in 15 countries with headquarters in the United States. Joining ABBYY means being part of a professional community passionate about technology and driven to develop our skills further. We are excited to offer opportunities working in Artificial Intelligence, Computer Vision, Natural Language Processing, Machine Learning, and Data Science.

We invite you to join our team. Expand your knowledge with every customer interaction while working flexible hours!

Responsibilities

As a Project Manager for Professional Services, you will help to build IDP customer satisfaction and related services' revenue growth, through the technical engagement and enablement of our customers and partners. Your goal will be to ensure successful project management of ABBYY IDP solutions from scoping to delivery.

You will be responsible for comprehensive project management for the ABBYY products working in an agile international environment to coordinate project delivery, reporting into the Director of Professional Services. You will establish the link between business requirements and technical implementation by planning and overseeing projects to ensure they are completed in a timely fashion and within budget.

Key Responsibilities:

Be a trusted technical advisor to customers.  Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services
Work within the Professional Services team to define, plan, execute and close large-scale projects in a fast-paced environment.
Ensuring project goals are met in areas including customer satisfaction, quality, on-budget, within scope and timelines. Producing accurate and timely reporting of project status throughout its life cycle
Predict resources needed to reach objectives and manage resources in an effective and efficient manner
Identify, manage, and communicate risks and issues and have a proactive mitigation plan. Track team progress against key initiatives and communicate status to leadership
Create project documentation that is complete and stored appropriately. Ensure correct and timely feedback is shared with project team members
Utilise industry best practices, techniques, and standards throughout entire project execution Measure project performance to identify areas for improvement

Requirements

Bachelor Degree

Education

Bachelor Degree

We enable you to:

Be Challenged

• Using established internal processes, we analyze and act on unique customer requests. No two cases are identical.
• As trusted advisors, we work with our customers to define the best solution for their IT and business strategies. Through this collaboration, we continue to learn more about business processes in companies from all over the world.

Be a Trusted Advisor

• ABBYY's global expertise includes various industries, such as Financial Services, Insurance, Transportation & Logistics, Healthcare, Government, and Legal. We are a significant player in the RPA and broader intelligent automation market through strategic partnerships and embedded technology licensing with leading vendors.
• As part of our team, you're a member of a trusted community that continually strives to achieve the best results for our customers.

Be Flexible

• Work-life balance looks a little different for everyone. Employees regularly collaborate with their managers to design a workday that works best with flexible working hours.

Be Yourself

• The success of our employees is a top priority for us. We value a culture of trust, collaboration, and respect by fostering open communication, a continuous cycle of feedback, and recognition.
• We know every team member brings unique value and aspirations. We enjoy learning about each employee and seeing careers grow at ABBYY.

ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace.