ABBYY Careers

Love how you work, what you work on and whom you work with.

IT Support Administrator

Serbia - Belgrade | Corporate IT: development, support, testing and analytics

IT Support Administrator

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fuelling ours.


Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.


We are a global team of 800+ colleagues, spread across 15 countries on four continents. When joining one of our Global Functions, you will be part of an international team that puts trust in your expertise and gives you the autonomy you need to thrive.


  • IT infrastructure support (L1).
  • User support.
  • User equipment diagnostic and minor repairs.
  • Support ticket registration and fulfillment.
  • System and user software installation and update.


  • Good knowledge of desktop OS: Windows, Linux, Mac OS.
  • Good experience with supporting Microsoft Office apps.
  • Experience with Active Directory (+Azure AD) environment.
  • Basic network protocols DNS, DHCP and tools understanding.
  • Experience with WDS, SCCM or Intune will be a plus.
  • English B1.

At ABBYY you will: 

Love how you work

  • We provide remote and hybrid working options to fit all lifestyles;
  • We use flexible hours across most of our teams to allow you to find your own definition of balance;
  • Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about;
  • To ensure your family is cared for, we offer paid parental leave in all our locations.

Love whom you work with

  • We are a global team of 800+ colleagues, spread across 15 countries on four continents;
  • With 30+ nationalities and ages ranging from 21 to 80, our workforce reflects the world;
  • Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents;
  • We are guided by the values of respect, transparency, and simplicity;
  • "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.

Love what you work on

  • We are a company with more than 30 years of experience in the technology market;
  • Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK in our client portfolio;
  • ABBYY has modernized the capture market by creating the first low-code/no-code IDP platform. Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process;
  • Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.

Additionally, you will enjoy some of our local benefits such as:

  • 25 paid vacation days per year;
  • Access to FitPass to facilitate your wellbeing;
  • Private medical insurance.

ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.

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