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Professional Services Consultant (f/m/d)

Germany – Remote | Professionelle Leistungen

Professional Services Consultant (f/m/d)

ABBYY powers intelligent automation. We reimagine the way people work and how companies accelerate business by delivering the intelligence that fuels automation platforms. Our solutions transform enterprise data and empower you with the insights you need to work smarter and faster.   We help more than 5,000 companies globally, including many of the Fortune 500, to drive significant impact where it matters most: customer experience, profitability, and competitive advantage. 

We bring together top experts from all over the world to form our growing team of 1,300+ employees. Our offices are based in 15 countries with headquarters in the United States. Joining ABBYY means being part of a professional community passionate about technology and driven to develop our skills further. We are excited to offer opportunities working in Artificial Intelligence, Computer Vision, Natural Language Processing, Machine Learning, and Data Science.

As a Professional Services Consultant, you will be responsible for providing comprehensive consulting, project management, training and solution support to our customers in the integration of different ABBYY products. You will work in an agile international environment and support ABBYY partners and customers from the SMB sector as well as large international enterprises across the EU region. You will establish the link between business requirements and technical implementation of the data capturing use cases. You are the ideal candidate for this position if you are interested in the following topics:


- Implementation of Process Mining/Intelligence projects
- Project management, Solution design and Consulting
- Innovative Data Capturing technologies, such as: NLP (Natural Language Processing), AI (Artificial Intelligence), ML (Machine Learning), etc.

We invite you to join our team. Expand your knowledge with every customer interaction while working flexible hours!

Resposibilities

  • Delivery of local and international projects for ABBYY customers and partners
  • Technical consulting for ABBYY-products and technologies
  • Business consulting around Process Mining solutions 
  • Project management
  • Solution-Design and technical architecture
  • Comprehensive cooperation with ABBYY Sales- und Pre-Sales teams

Requirements

  • University or equivalent degree in the field of economics, IT or engineering preferred
  • Professional experience (at least 1 year) in the implementation and delivery of customer's projects
  • Project experience with Digital Transformation or Process Mining products
  • Programming experience (e.g. with .NET) and scripting, or equivalent
  • Solid understanding of database technologies and SQL
  • Good analytical skills and ability to translate business requirements into technical specification
  • Effective teamwork and communication skills, ability to work independently and to take direction
  • Creativity and willingness to learn new technologies
  • Profound knowledge of German language and business level fluency in English language required
  • Willingness to travel and work in a global team setup (depending on Covid situation and local policies)

We enable you to:

Be Challenged

Using established internal processes, we analyze and act on unique customer requests. No two cases are identical. As trusted advisors, we work with our customers to define the best solution for their IT and business strategies. Through this collaboration, we continue to learn more about business processes in companies from all over the world.

Be a Trusted Advisor

ABBYY's global expertise includes various industries, such as Financial Services, Insurance, Transportation & Logistics, Healthcare, Government, and Legal. We are a significant player in the RPA and broader intelligent automation market through strategic partnerships and embedded technology licensing with leading vendors. As part of our team, you're a member of a trusted community that continually strives to achieve the best results for our customers.

Be Flexible

Work-life balance looks a little different for everyone. Employees regularly collaborate with their managers to design a workday that works best with flexible working hours.

Be Yourself

The success of our employees is a top priority for us. We value a culture of trust, collaboration, and respect by fostering open communication, a continuous cycle of feedback, and recognition. We know every team member brings unique value and aspirations. We enjoy learning about each employee and seeing careers grow at ABBYY.

ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace.

#LI-DNI

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