Operational Efficiency and
Transparency in the SSC

Consolidate Document-based Processes.
Automate Data Capture.
Standardise Best Practices.

As a Shared Service Center (SSC), you endeavour to provide a high level of service for your internal customers while maximising cost-efficiency. In order to achieve this, it is necessary to standardise repetitive, complex and work-intensive processes, to reduce the operating costs (resources, infrastructure investments) and be able to adapt the service portfolio quickly to new requirements. This way you can maintain an advantage over external outsourcing providers.

Most of the services in the SSC involve processing a large number of documents. The reliable, scalable solutions from ABBYY automatically capture all the documents from your internal customers and process them promptly on one single platform. Your shared service organisation can therefore establish consistent business processes, ensure maximum transparency and make critical information available to the right employees at the right time.

 

Read here about the various usage scenarios of ABBYY solutions in the SSC ›

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Business Monitoring for the SSC

Transparency for all services, validation of your SLA agreements or as basis for your billing models – benefit from service level metrics, real-time processing data, system monitoring and flexible reporting tools for all of your stakeholders.

Find out more about the add-on for FlexiCapture solutions ›

Benefits of ABBYY Solutions

Fast Processing

Replace time-consuming and error-prone manual activities for capturing, sorting and checking.

Standardisation

Standardise business processes for all internal customers on one shared platform.

Business Monitoring Ad-On

Gain transparency with a real-time overview of all documents within processing workflows

Compliance

Monitor your capture solution performance and track documents in real-time

Validation of Services

Control your service level agreements (SLAs) with internal customers thanks to flexible reporting and notification functions

Seamless Integration

Integrate capture and processing solutions into existing workflows thanks to “open” platform architecture and processing component

Investment Protection

Benefit from highly scalable solutions with outstanding flexibility when it comes to organisational changes

Leading Technology

Rely on industry-proven recognition technology for consistent high quality and accuracy when capturing data

Integration also via SDKs

Availability of ABBYY technologies as Software Development Kits for SSCs with their own developer resources

Comprehensive Consultancy

Access to ABBYY support and service during implementation and in production

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The Shared Services Center of Rhenus records up to 1.8 million documents each year with ABBYY

Using ABBYY solutions, Rhenus Assets & Services processes incoming invoices, delivery notes and many other paper documents and then passes them on to approval workflows in SAP.

Read the case study ›

ABBYY has many years of extensive project experience in the enterprise sector as well as a strong partner network of industry-specific solution providers. We understand your requirements and processes. No matter whether you have a conversion project for intelligent document management or data extraction from forms, applications, invoices or even complex special documents - ABBYY can support you with implementation, customisation of solutions to your internal requirements, and also with process advice prior to the project.

Want to know more?

Find out more about ABBYY solutions and successful projects or request a quote.

 

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Integrate Mobile Capture into Your Capture Workflows

Get ready for the business processes of today and tomorrow by enabling capture of document content directly via a tablet or smartphone.

More on the Mobile Capture solutions ›