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London, UK | Customer Enablement/Pre-Sales Support

Solution Architect – UK & Ireland (f/m)

Overall Purpose

This is an exciting opportunity to join an international software vendor and actively contribute to the organisation’s ambitious growth plans. We are looking for a highly skilled technical professional with sales experience to fill an opening we have in Pre Sales. The role will be predominately UK-based, covering both the UK and Ireland, however there will be opportunities for travel internationally.

The organisation’s corporate and head office are not UK-based, therefore this role would suit candidates who enjoy working as part of a small, but active team. The role does however report to the Director of Customer Enablement who is UK-based.

General Role & Responsibilities

  • To provide technical/functional consultancy in support of sales at client meetings
  • To identify customer requirements and pains in order to design customer centric solutions
  • To work with sales teams to exploit commercial opportunities for ABBYY’s range of products and solutions
  • Responsible for Pre Sales project management from requirement capture and design to implementation handover
  • Working closely with members of the Sales, Technical and Pre Sales

Specific Responsibilities

  • Work closely with UK & Ireland Sales Managers to create a compelling proposal for the customer based on discovery of the business case and the customer’s intent
  • Where relevant, to identify key revenue generating opportunities for products and services to customers either direct or through the Sales team (for the financial benefit of the company)
  • To write Functional and Technical Requirement specifications which meet customer requirements
  • Where required, to review technology/service offerings/products with internal and external parties as part of any evaluation or development process
  • Report regularly to the Director of Customer Enablement progress and developments (such as progress and performance against targets)
  • To update on a regular basis

Candidate Requirements

  • Experience of the IT software industry, ideally in Content, Document or Process Management, or other business applications. Knowledge of DM solutions ideal
  • Experience in customer facing role, preferably in B2B or B2C sales and ideally within a similar industry
  • Knowledge of Microsoft C#, VBScript, JAVA or similar object oriented languages
  • Ability to work from home if required
  • Driving license /willingness to travel

Personal Qualities

  • Customer-focused
  • Great communication and presentation skills
  • Energy and enthusiasm
  • Proactive attitude
  • Independent worker
  • Drive for results

Please submit your application including your CV and covering letter (in English) as well as your salary expectations and earliest starting date to:

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