Agenda

Over the course of the event, you'll hear from some of the industry's most respected thought leaders on how the digital transformation game is changing in four key areas:

  • Digital IQ and Digital Transformation

    How Content IQ and Process IQ are delivering Digital IQ – and transforming the landscape of the digital enterprise.

  • Digital IQ and Robotic Process Automation (RPA)

    How smarter content and process insights fuel process automation with skills that help deliver higher productivity and lower costs.

  • Content IQ and AI/Machine Learning

    How the latest AI and machine learning technologies are transforming content into actionable intelligence.

  • Process IQ

    How to gain true visibility into your processes - using process intelligence to identify challenges, improve efficiency, and enhance customer experiences.

Pre-Conference Sessions:

Check-in at the Bayou Meeting Room Area on the Delta Mezzanine

9:00 am4:30 pm

Re-Certification Training

This recertification training session is designed for resources previously certified on ABBYY FlexiCapture who sell and support the most current release from ABBYY. The material presented will assume a certain degree of technical familiarity with FlexiCapture. Attendees will leave this technical hands-on session with a deep understanding of the latest features and capabilities of the FlexiCapture platform. Successful completion of the exam will update the attendee’s certification to FlexiCapture 12.

Attendees should bring their own laptop computer to the session to participate.

10:00 am3:00 pm

Solutions Partner Business Update

A special pre-conference session for ABBYY Solution Partners. Please contact your regional sales manager for more information.

12:00 pm5:30 pm

Onsite Registration

Please visit the Content IQ Summit registration area to check in and pick up your conference badge.

5:00 pm7:00 pm

Welcome Reception – Magnolia Courtyard

The Content IQ Summit, Nashville, officially kicks off with a welcome reception in the Magnolia Courtyard. Please join us for this opportunity to network with industry experts, other partners and customers, and ABBYY staff from various departments.

Thursday Conference Sessions:

Check-in in front of Delta Ballrooms B and C.

Session Locations:

Plenary Sessions - Delta Ballroom B/C
Breakout Sessions - Bayou A, B, C
7:30 am8:30 am

Breakfast - Water's Edge Restaurant, Delta Island

8:30 am9:00 am
Plenary Session

ABBYY Today: Mission and Vision

Ulf Persson, CEO, ABBYY Session description

ABBYY continues to grow faster than the overall market and continues to expand our addressable market opportunity. Ulf Persson, CEO of ABBYY, will present the vision and strategy of ABBYY, as well as market trends driving ABBYY investments and its focus for 2020 and beyond.

9:00 am9:45 am
Plenary Session

Invisible Robots in the Quiet of the Night – How AI and Automation Will Restructure the Workforce

Craig Le Clair, Vice President, Principal Analyst Serving Enterprise Architecture Professionals, Forrester Session description

If you’re a business or individual with a traditional view of work, you risk being run over by the future. The old view of work belongs to a time of “while you were out” slips, pocket protectors, and voicemail. Businesses and workers clinging to the remnants of this now mythical workplace will find that grip getting weaker. This keynote will describe the forces of automation that will reshape the employee and customer experience moving forward, including capture, text analytics, RPA, and chatbots. Examples from the recent book Invisible Robots in the Quiet of the Night will demonstrate how advancing automation poses threats and incredible opportunities for the human race.

9:45 am10:30 am
Plenary Session

The New Digital Experience Supply Chain and How It Will Transform Everything

Charles Araujo, Principal Analyst, Intellyx LLC Session description

The supply chain defined the Industrial Era. But in the digital era, creating value isn’t about the supply chain, but about optimizing the customer experience, which is increasingly digital. To do so, organizations will need a new type of supply chain—one that helps them curate and optimize the delivery of a customer experience that will deliver differentiating value in a fast-moving and hyper-competitive market. In this thought-provoking and insightful keynote presentation, industry analyst, author, and futurist, Charles Araujo, will examine the forces that are shaping the competitive landscape for the modern enterprise and how enterprise leaders must transform their organizations for this future. He will dive into how the intersection of shifting customer expectations and new cognitive and automation technologies are impacting how enterprise leaders must evolve core operating models and business processes; how they are acquiring and deploying technology to meet strategic objectives; and where and how they are leveraging their most important resource—their human teams—as they reshape their organizations from the inside out.

10:30 am11:00 am

Break - Delta Ballrooms B/C Foyer

11:00 am11:45 am
Plenary Session

Expert Q&A:

Greg Strevig, VP of Enterprise Analytics, Geisinger Health System
Jacob Wilson, Principal, PwC Labs
Joe Harrington, Principal, PwC Labs
Scott Opitz, President of Process Intelligence, ABBYY
Bruce Orcutt, Global Vice President of Product Marketing, ABBYYSession description

Future Vision: Process IQ
Scott Opitz, President of Process Intelligence at ABBYY, and Gregory Strevig, VP of Enterprise Analytics at Geisinger Health System, will discuss how leveraging Process IQ impacts the delivery of healthcare at Geisinger and benefits patients, outcomes, and the overall business of delivering care. In particular, they will focus on how analytics and machine learning impact understanding of processes, and how this understanding can benefit the end-to-end delivery of care.

Future Vision: Content IQ and Digital IQ
Bruce Orcutt, Global Vice President of Product Marketing at ABBYY, will lead a question and answer session with Jacob Wilson, Principal, PwC Labs, and Joe Harrington, Principal, PwC Labs. The team will discuss the path toward the digital intelligence and the requirements of a digital enterprise platform. What is the value of machine learning and AI technologies for businesses today and in the future, and how can they help meet the demands of the market?

11:45 am12:30 pm
Plenary Session

Addressing Digital IQ

Anthony Macciola, Chief Innovation Officer, ABBYY Session description

Digital intelligence is a core initiative in customers' digital transformation strategies. Anthony Macciola, Chief Innovation Officer of ABBYY, will present the core product and market strategies that are driving ABBYY investments and execution to support our customers' needs for automation around Content and Process IQ.

12:30 pm1:30 pm

Lunch - Delta Ballrooms B/C Foyer

Market Insights and Business Opportunities

Market trends, use cases, market positioning, and new business opportunities.

For business leaders and strategists.
Process and Product Insights

Practical information on how various tools, features, and technologies can be used in different processes.

For product experts, sales teams, product marketing managers.
Technologies In-Practice

Hands-on and "How-To" sessions for technical teams.

For solution architects, product managers, developers.

Attendees interested in joining Hands-On sessions should bring a laptop to participate in the exercises.

1:30 pm2:15 pm
Market Insights and Business Opportunities
Empowering Smarter Digital Workforces with Content IQ
Bill Galusha, Director, Product Marketing – RPA & Data Capture, ABBYYSession description

Today's intelligent automation technologies require an understanding of content to deliver better customer experiences and business insights. In this session, we will explore ABBYY's strategy for delivering our technology and solutions as "content skills" that can be easily consumed and used in the latest automation platforms.

1:30 pm2:15 pm
Process and Product Insights
Case Study: How a Digitization Company Applies the ABBYY Portfolio to Enhance Their Service and Drive Value
Ahson Ahmad, Chief Product Officer, Ripcord
Rainer Pausch, Senior Director, Global Product Marketing SDKs, ABBYYSession description

In this session, we will explore how a cloud company employs ABBYY technologies as a solid foundation for its innovative services. Learn more about how their micro services architecture on Linux leverages FineReader Engine for classification of documents and how they implemented it to cope with fast-growing document volumes. Furthermore, gain insight on what plans Ripcord, the world’s first robotic digitization company, has for integrating more products and services of the ABBYY Content IQ portfolio into their offering.

2:15 pm3:00 pm
Market Insights and Business Opportunities
Winning the New Digital Enterprise with Content IQ
Reggie Twigg, Director of Product Marketing, Data Capture, ABBYYSession description

Digital Transformation (DX) is forcing a radical focus on removing friction from customer service and operational excellence. Robotic Process Automation (RPA) is symptomatic of this change, but ultimately will not change the game; instead, smart technologies for digitizing documents and unstructured content and intelligent processes show the greatest potential for value in making DX happen. This session shows how the evolution from OCR to Intelligent Document Processing with Content IQ changes the game for enterprise capture and how working with ABBYY can help you become the trusted partner in transforming your clients’ business for the digital age.

2:15 pm3:00 pm
Process and Product Insights
Simplifying Onboarding Processes with Mobile Capture Solutions
Marlene Wolfgruber, Director of Product Marketing – Mobile, ABBYY
Olga Titova, Product Owner – Mobile SDK, ABBYYSession description

In this session, we introduce the new ABBYY Mobile Web Capture SDK, which easily integrates with any existing digital onboarding process. Learn the different values and use case scenarios of Mobile Web Capture SDK compared to ABBYYs Mobile Capture SDK and possible ways of integration. During the demo session, you will learn how to provide the best user experience possible, and you will get the chance to try it out yourself!

3:00 pm3:30 pm
Market Insights and Business Opportunities
Addressing Market Opportunities with FlexiCapture and Vantage
Reggie Twigg, Director of Product Marketing, Data Capture, ABBYY
Bill Galusha, Director, Product Marketing – RPA & Data Capture, ABBYYSession description

ABBYY products and solutions address many automation challenges and issues raised by our customers. All of our products support RPA, BPM, ECM, and ERP integrations. This interactive session will address the positioning of the ABBYY portfolio of products based upon the customer use case and ensuring the proposed ABBYY solution aligns with the customers' Digital IQ strategy.

3:00 pm3:30 pm
Process and Product Insights
The Real Impact of Automation: A Customer’s Perspective of Automating Document Review with RPA, OCR, and AI
Payam Mousavi, Lead, Government Intelligent Automation, KPMGSession description

The Centers for Medicare & Medicaid Services (CMS) review tens of thousands of medical records to measure the accuracy of Medicare Advantage payments. This review process is initiated with a rigorous and time-consuming manual intake process. This presentation will highlight how CMS developed an automated solution that harnesses emerging technologies such as Robotic Process Automation, ABBYY’s Optical Character Recognition, Machine Learning, and Natural Language Processing to transform the intake and review process. This resulted in significant process time reductions, increased accuracy, more timely feedback to stakeholders, and increased job satisfaction by allowing resources to focus on more meaningful reviews instead of administrative tasks.

1:30 pm3:30 pm
Technologies In-Practice
Hands-On: Deep Dive with the Latest Features of FlexiCapture
Ivan Gravanov, Principal Technology Advisor, ABBYY
Tim Mora, Solutions Architect, ABBYY
Steve Ponting, Director of Customer Enablement, ABBYY Session description

ABBYY’s commitment to providing innovative, powerful, and versatile applications has been demonstrated once again with the latest release of the FlexiCapture 12 platform. It includes a number of improvements and optimizations, as you would expect, but also delivers on our promises to provide next-generation AI. This session will provide you the opportunity to not only see these new features but to get hands-on experience for yourself of what Natural Language Processing, AI-powered invoice processing, and our advanced classification can do.

3:30 pm4:00 pm

Break - Delta Ballrooms B/C Foyer

4:00 pm4:45 pm
Market Insights and Business Opportunities
Case Study: Leveraging NLP in Financial Services
Bruce Orcutt, Vice President of Product Marketing, ABBYY
Megan Hussey, Situs
Natalia Ryabinina, Head of Technology Product Marketing, ABBYY Session description

This session will be a demonstration of ABBYY FlexiCapture NLP capabilities and the use case of extracting unstructured content from Commercial loan and lease documents. We will be joined by Megan Hussey from Situs. Situs is the premier global provider of strategic business and technology solutions for the real estate finance industry. Situs has been a strategic partner in the development of the NLP solution.

4:00 pm4:45 pm
Process and Product Insights
Achieving Competitive Advantage with FlexiCapture for Invoices Cloud (For ISVs, BPOs & Solution Providers)
Todd Pratt, Senior Sales Engineer, ABBYY
Daneen Storc, Director, Product Marketing Strategic Alliances and Solutions, ABBYY Session description

ABBYY has packaged its FlexiCapture for Invoices Cloud offering to deliver a compelling Invoice Capture-as-a-Service that complements the ISV’s or BPO’s cloud-based AP/P2P solution. This session begins with an introductory snapshot of market trends and opportunity. An overview and demonstration of the technology follows with focus on the key capabilities required by organizations seeking differentiation from an embedded, out-of-the-box invoice recognition and field extraction service.

4:45 pm5:15 pm
Market Insights and Business Opportunities
Multinational Medical Supply Manufacturer Streamlines AP Processes with RPA and ABBYY Invoice Automation
Sarah Stokes, Director of Finance and Accounts Payable, Medline IndustriesSession description

Medline Industries, one of the largest privately-owned companies in the US, enjoys double-digit, year-over-year growth. As a result, its AP department was nearly bursting at the seams keeping up with the increased invoice volume and rising costs associated with manual offshore processing. Find out how Medline’s enterprising finance leaders took the reins and led the organization to embrace a digital transformation strategy enabled by “new automation technology.”

4:45 pm5:15 pm
Process and Product Insights
FineReader Server – Using the REST API
Bob Claus, Solutions Architect, ABBYY Session description

FineReader Server enables users and administrators to utilize the advanced recognition services of FineReader as a RESTFul service. This session will address the methods and capabilities for FineReader Server to be utilized as a true recognition service.

4:00 pm5:15 pm
Technologies In-Practice
Hands-On: Learn How to Build an ABBYY Vantage Skill in 15 Minutes
Bill Galusha, Director, Product Marketing – RPA & Data Capture, ABBYY
Scott Chau, Customer Enablement Engineer, ABBYY
Maxime Vermeir, Senior Solution Architect, ABBYY Session description

ABBYY Vantage is designed for the non-technical business user who can quickly configure and train a Vantage skill for classification and extraction. In this hands-on session, you will have the opportunity to configure, train, and publish your own skill, getting hands-on experience with Vantage.

5:15 pm5:30 pm

Closing Remarks

7:00 pm*10:00 pm

Evening Networking Event for All Participants

We are happy to invite you to a networking event at Nashville’s famous Wildhorse Saloon, where more than 1.5 million music lovers and groups stampede through the doors annually to catch the hottest in live entertainment, learn the newest dance steps, and dine on their award-winning Southern smokehouse cuisine and fan favorites such as signature fried pickles and hot chicken. Take advantage of this opportunity to mingle with peers and network with industry leaders at this loved, restaurant, bar, concert site, dance venue, and TV studio, all under one roof.

* Complimentary shuttle service to the event begins at 6:30 pm at Delta Portico. Return shuttle service begins at 9:30 pm.

Wild Horse Saloon, 120 2nd Ave N, Nashville, TN 37201

Evening event location website

1:30 pm5:30 pm

Application Software Partner Sessions (invitation only)

Dedicated track for distribution and reselling partners who resell ABBYY FineReader desktop and ABBYY FineReader Server.

For more information, visit the session agenda ›

7:30 am8:30 am

Breakfast - Water's Edge Restaurant, Delta Island

Market Insights and Business Opportunities

Market trends, use cases, market positioning, and new business opportunities.

For business leaders and strategists.
Process and Product Insights

Practical information on how various tools, features, and technologies can be used in different processes.

For product experts, sales teams, product marketing managers.
Technologies In-Practice

Hands-on and "How-To" sessions for technical teams.

For solution architects, product managers, developers.

Attendees interested in joining Hands-On sessions should bring a laptop to participate in the exercises.

8:30 am9:15 am
Market Insights and Business Opportunities
Executing a Cloud-First Strategy
Alex Lobba, Product Marketing, ABBYYSession description

FlexiCapture Cloud continues its rapid growth, becoming the preferred capture option for customers. This session will present the benefits of promoting a cloud-first strategy to customers seeking to optimize their document-centric processes. We will address the speed and scale benefits of deploying FlexiCapture and FlexiCapture for Invoices in the cloud.

9:15 am10:00 am
Market Insights and Business Opportunities
Cloud First Case Study: Leveraging FlexiCapture Cloud
Maxime Vermeir, Senior Solution Architect, ABBYYSession description

This session will explore the use case, buying decision, and implementation that one customer undertook to deploy and implement FlexiCapture Cloud to assist with the capture and automation of lab reports for their distributed veterinary customers.

8:30 am10:00 pm
Process and Product Insights and Technologies In-Practice
Hands-On with ABBYY Timeline
Alex Dibeler, Senior Sales Engineer, ABBYY
Steve Schrader, Senior Sales Engineer, ABBYY
Ryan Raiker, Director, Senior Product Marketing Manager, ABBYYSession description

This session will be a hands-on dive into the myriad of process intelligence tools available with the ABBYY Timeline platform. See in live action how to provide better insight and control for successful and sustainable digital initiatives. This session will showcase how a “Process First” approach provides performance improvement for leadership teams, giving a clear framework within which to plan, execute, and maximize the ROI of digital initiatives in the shortest possible time. Join this session to see some of the advanced, pre-built, industry best-practice tools in action as we highlight automatic pre-implementation process discovery and analysis, and post implementation, monitoring, alerting, and prediction capabilities.

10:00 am10:30 am

Break - Delta Ballrooms B/C Foyer

10:30 am11:15 am
Market Insights and Business Opportunities
Transforming Your Digital Strategy with Process Intelligence
Joseph Rayfield, VP of Process Intelligence, ABBYYSession description

You cannot improve what you do not measure and understand. This session will provide an overview of ABBYY Timeline and provide customer examples of how Process Intelligence is delivering real-time process insight, analytics, and monitoring—enabling customers to improve the overall effectiveness of their investments.

11:15 am12:00 pm
Market Insights and Business Opportunities
Digital Transformation in Accounts Payable and the Changing Landscape of Automation Deployments
Daneen Storc, Director, Product Marketing Strategic Alliances and Solutions, ABBYYSession description

Digital transformation strategy is changing the qualifications and priorities of customers seeking digital automation in accounts payable. Find out how and get a foundational understanding of how ABBYY’s key DX-enabling automation technologies are applied in this top use case.

10:30 am12:00 pm
Process and Product Insights
ABBYY NLP Technology – When and How to Apply
Paula Sanders, Vice President, Global Customer Enablement, ABBYY
Pierre Van der Westhuizen, Head of Professional Services North America, ABBYY Session description

Today, different industries face similar challenges as they seek to extract information from business documents such as policies, e-mails, and legal agreements—and most agree that it is costly, time consuming, and prone to errors with manual data entry. During this session, you will learn the basics of ABBYY NLP technology and how to use NLP machine learning, NER, and NLP scripts in FlexiCapture to efficiently analyze documents and extract meaning and knowledge from them. We will also discuss various NLP use cases to give you an idea of when and how NLP can be applied.

10:30 am12:00 pm
Technologies In-Practice
Hands-On: Incorporate Invoice Processing, Advanced Classification, and More with New FlexiCapture SDK
Tony Connell, Sales Engineering Manager, ABBYY
Larysa Lototska, Customer Success Manager, ABBYY
Konstantin Pavlov, Product Manager, FlexiCapture SDK Session description

This session will be dedicated to the new ABBYY FlexiCapture SDK, which provides all the capabilities of FlexiCapture—powered by artificial intelligence and machine learning—now in SDK form. FlexiCapture SDK allows developers to incorporate invoice processing, advanced classification, and the most up-to-date ABBYY data capture technologies into their applications. This session will include a presentation of the main features of FlexiCapture SDK, a demonstration of the product in action, and a Q&A session with the Product Manager.

12:00 pm1:00 pm

Lunch - Delta Ballrooms B/C Foyer

1:00 pm1:45 pm
Market Insights and Business Opportunities
The Technology Within: AI, ML, and NLP of FlexiCapture
Andrew Zyuzin, Director of Product Management, Capture Products, ABBYYSession description

This session will be a live demonstration of how the ABBYY FlexiCapture portfolio leverages artificial intelligence, machine learning, and NLP to deliver better value for customers by understanding and capturing more context and data to make their processes smarter. This session will be led by the Product Manager for FlexiCapture and will provide insights into how you can leverage the advanced capabilities to derive more effective solutions for your projects, users, and customers.

1:00 pm1:45 pm
Process and Product Insights
Putting FlexiCapture Cloud into Practice
Todd Pratt, Senior Sales Engineer, ABBYYSession description

Now that FlexiCapture is available in a cloud environment, some new questions are popping up from the ABBYY community about how best to interact with their cloud tenants. In this session, we will explore how a tenant is created and the setup for a new account, including local and remote licensing.  From there, we will review uploading a local FlexiCapture project. Most importantly, we will look at the different ways in which our customers can interact with the cloud for ingestion, data set updates, and exporting the valuable information collected during the capture process. Finally, we will discuss how the ABBYY cloud team manages upgrades and notifications while ensuring the system remains available and responsive.

1:00 pm1:45 pm
Technologies In-Practice
Hands-On: .NET Client Libraries for Cloud OCR SDK
Vigilija Kuhnt, Technical Product Marketing Manager – SDKs, ABBYY
Eva Weber, Senior Product Marketing Manager SDKs, ABBYYSession description

Have you ever wanted to integrate OCR into your .NET application? In this session, we will demonstrate how to convert documents and extract data using the new, free .NET Client Libraries, and how to integrate, with only a few lines of code, the full power of Cloud OCR SDK into your .NET applications.

1:45 pm2:30 pm
Market Insights and Business Opportunities
Redefining Customer Onboarding in the Digital Age
Marlene Wolfgruber, Director of Product Marketing – Mobile, ABBYYSession description

Mobile is the primary interface for users to access corporate, government, and retail services. This session will present how the ABBYY mobile portfolio helps customers design and deliver the most engaging applications that help automate and accelerate the onboarding process. Learn how providing a personalized and frictionless onboarding journey can boost customer conversion rates and increase customer retention rates.

1:45 pm2:30 pm
Process and Product Insights
Alternative Ingestion Methods for FlexiCapture
Bob Claus, Solutions Architect, ABBYYSession description

In this session, we’ll discuss the various out-of-the box ways to get content into FlexiCapture: HotFolder, Scanning Station, Email, and the APIs, and we’ll review the scenarios when each might be appropriate. We’ll dig into and share details regarding the Web Services API, including code snippets that demonstrate how to ingest a document, process it, and view the exported data file.

1:45 pm2:30 pm
Technologies In-Practice
Integrating ABBYY Vantage with Intelligent Automation Platforms
Ivan Bodyagin, Vice President, Content Intelligence, ABBYYSession description

In this session, we dive deeper into the ABBYY Vantage product, reviewing the Vantage Integration REST API that enables developers to integrate Vantage with various process automation applications. We will review various aspects of the integration REST API, including connecting an intelligent automation platform with Vantage to perform tasks like creating and configuring skills, getting information about activities, and managing notifications.

2:30 pm

End of Sessions - All Tracks

Event location

Wild Horse Saloon

120 2nd Ave N,
Nashville, TN 37201

Evening event location website

open in google maps