Director Sales UK & Ireland
Richard Craven recently took over the role of Director Sales UK and Ireland for ABBYY, after leading business development initiatives with the RPA market at ABBYY for several years. He has more than 24 years of experience working in the IT Software vendor and partner space focused on the promotion and adoption of content intelligence, process intelligence and customer interaction management solutions within large enterprises and across multiple verticals.
The challenges that banks are facing are staggering— overwhelming exceptions in lending, unprecedented threats to KYC/AML, and LIBOR compliance. The tidal wave of COVID-related loan and forbearance applications continues to rise, while the strain of supporting a remote workforce is pushing processes and technology into crisis. Digital transformation is more necessary than ever… and yet investments must be prioritized strategically.
This webinar introduces Forrester’s latest research on digital banking and ABBYY’s approach to achieving it using Digital Intelligence. By implementing smarter process assessment and automation tools, financial institutions can quickly get a handle on the complex relationships between the people, processes, and content that are most impacted by recent events. This is the critical knowledge needed to set priorities for targeting automation to make an impact today.