This asset combines the strengths of Vantage IDP with the capabilities of AI to create a process skill that classifies incoming communications and extracts data from attached sales orders. By sending the email text to AI, we can determine the type of request while simultaneously processing and extracting data from the attached order.

This powers downstream business process management, ensuring that requests for quotes, delivery chases, and new orders are routed to the appropriate teams.

1. Faster request handling – Emails and attachments are automatically classified and processed.
2. Improved accuracy – Reduces human error by consistently extracting key order details.
3. Better team allocation – Routes requests (e.g. orders, quotes, chases) to the correct workstream.
4. Enhanced customer service – Speeds up responses to enquiries and follow-ups.
5. Scalable automation – Handles increasing volumes without additional manual effort.