Podcast
The global pandemic created increased digital engagement in financial services. As a result, neobanks, challenger banks, and FinTechs increased pressure on incumbent financial institutions, in nearly every sector — consumer banking, fund transfer and payments, investment and wealth management, and brokerage services. To combat this threat, traditional financial institutions should focus on delivering personalized experiences to their customers.
Check out this podcast from ABBYY and BAI where we cover: