ABBYY Mobile Capture

Mobile document capture and on-device text recognition.

Create smooth customer self-service experiences.

Use cases

Integrating ABBYY’s Mobile Capture SDK into your app provides your customers with a seamless, automatic and accurate way to submit trailing documents within customer service scenarios.

01A MC Cases Cross Industry Onboarding

Cross-industry onboarding mobile capture

Fulfilling customer service processes to capture identification documents, financial information, transportation details, healthcare information, and other forms is essential in supporting customer-centric self-service onboarding experiences.

01B MC Cases Customer Registration

Customer registration

By simply pointing the mobile device’s camera at ID cards, passports, and other identification documents, customer data is transferred into company systems with minimal manual effort. Onboarding new clients in banks, insurance companies, and other organizations as well as processes for registering new customers in hotels or car rental companies can be faster and more efficient. As no document photo is stored, data privacy is guaranteed.

01C MC Cases Customer Self Service

Mobile customer self-service

Enterprise companies can increase customer satisfaction and loyalty by providing apps that allow customers to communicate easily and exchange data to complete transactions. Apps that allow data transfer with minimal manual interaction, such as providing proof of income, identification verification, utility bills, and insurance policies, can significantly reduce costs for customer service transactions.

01D MC Cases Creating User Experience

Creating valuable user experiences

By connecting intuitive mobile apps with powerful and AI-enabled backend solutions, you create a personalized and valuable user experience. ABBYY Mobile Capture is the ideal technology for intuitive mobile input solutions that need to be able to either capture an image or support various data capture scenarios.

01С2 MC Cases Customer Self Service

Mobile input

Accurate and intuitive mobile input solutions that can capture an image or support various data capture scenarios are essential in providing exceptional customer on-boarding and self-serve scenarios. Users can take images of the required documents, which can then be sent to back-end servers for recognition, verification, and further processing.

01F MC Cases End To End

End-to-end solution

Combined with our cloud or on-premise backend technologies like ABBYY Vantage, FlexiCapture, FlexiCapture Engine, and ABBYY Cloud OCR SDK, ABBYY Mobile Capture helps organizations to effectively use mobile devices as a reliable way of document and data input for customer onboarding and self-service scenarios.

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