ABBYY Mobile Capture
Mobile document capture and on-device text recognition.
Create smooth customer self-service experiences.
Use cases
Integrating ABBYY’s Mobile Capture SDK into your app provides your customers with a seamless, automatic and accurate way to submit trailing documents within customer service scenarios.
Cross-industry onboarding mobile capture
Fulfilling customer service processes to capture identification documents, financial information, transportation details, healthcare information, and other forms is essential in supporting customer-centric self-service onboarding experiences.
Customer registration
By simply pointing the mobile device’s camera at ID cards, passports, and other identification documents, customer data is transferred into company systems with minimal manual effort. Onboarding new clients in banks, insurance companies, and other organizations as well as processes for registering new customers in hotels or car rental companies can be faster and more efficient. As no document photo is stored, data privacy is guaranteed.
Mobile customer self-service
Enterprise companies can increase customer satisfaction and loyalty by providing apps that allow customers to communicate easily and exchange data to complete transactions. Apps that allow data transfer with minimal manual interaction, such as providing proof of income, identification verification, utility bills, and insurance policies, can significantly reduce costs for customer service transactions.
Creating valuable user experiences
By connecting intuitive mobile apps with powerful and AI-enabled backend solutions, you create a personalized and valuable user experience. ABBYY Mobile Capture is the ideal technology for intuitive mobile input solutions that need to be able to either capture an image or support various data capture scenarios.
Mobile input
Accurate and intuitive mobile input solutions that can capture an image or support various data capture scenarios are essential in providing exceptional customer on-boarding and self-serve scenarios. Users can take images of the required documents, which can then be sent to back-end servers for recognition, verification, and further processing.
End-to-end solution
Combined with our cloud or on-premise backend technologies like ABBYY Vantage, FlexiCapture, FlexiCapture SDK, and ABBYY Cloud OCR SDK, ABBYY Mobile Capture helps organizations to effectively use mobile devices as a reliable way of document and data input for customer onboarding and self-service scenarios.
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