ABBYY

ABBYY Timeline

Fuel your digital transformation with AI-powered process mining

ABBYY Timeline is a market-leading process mining software platform, built to deliver data-driven insights that will help you achieve operational excellence.
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Take a data-driven approach to process improvement

 

ABBYY Timeline is a comprehensive process intelligence platform that helps organizations around the world understand how their processes work. With full visibility of their workflows, enterprises are empowered to make data-led decisions for optimization.

Timeline is built to deliver five core capabilities: process discovery, process analysis, process monitoring, process prediction, and process simulation.

We’ve developed our low-code platform to help you easily distill complex workflow data out of the box. Our platform will give you easy access to business-wide insights to support strategic decision-making, resource distribution, and forecasting.

Discover the benefits of advanced process mining

 

Timeline offers advanced process mining and task mining technology, developed with the latest artificial intelligence (Al). You can automatically build an interactive “digital twin” of your processes, enabling you to analyze process execution in real time, identify bottlenecks, and predict future outcomes.

Full process visualization

Visualize the end-to-end flow of your work to identify inefficient tasks, bottlenecks, and process outliers. With insight into your current process execution, you can make informed improvements.

Task mining and desktop recording
Analyze desktop user interaction and seamlessly link behavior with process details to pinpoint repetitive or inefficient tasks. With this user data, you can confidently take action to resolve issues.
Simulate process improvements
Experiment with potential process changes and evaluate their impact on your business. Use this feature to minimize disruption, while reducing the financial impact and risk of optimization efforts.
Maximize automation efforts
Drive down the cost of process evaluation. You’ll be able to identify the most valuable places to implement robotic process automation (RPA) and automatically monitor RPA process performance once deployed.
Robust compliance management
Improve compliance by building a model of your ideal processes with defined execution rules, based on audit trails. Set up alerts for rule violations to prevent recurring compliance issues.
Connect data from multiple sources
Timeline is a one-stop platform built to visualize and analyze your business processes across a range of systems. Connectors and ETL in the cloud help connect Timeline to virtually any business system.
Accurate, unbiased data
Timeline will deliver real-time event log data from your systems, enabling you to build an indisputable source of truth to support decision-making.
Quick to start, easy to scale
Our platform is a low-code, user-friendly environment. It’s built with citizen developers in mind, so you can easily onboard and start analyzing your processes.
Access over 25 pre-built tools
Process analysis has never been easier. Use our built-in modules to build detailed queries and analyses of your data within our intuitive interface.

The 5 pillars of process intelligence

 

Timeline delivers 360-degree visibility of your business operations. It extracts data from any IT system and recreates your end-to-end processes in an interactive digital twin. This enables you to automatically visualize existing process flows and spot high-value improvement opportunities. With Timeline’s monitoring capabilities, you can stay up-to-date with ongoing process performance in real time, simulate potential improvements, and predict future outcomes.

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How Timeline works

ABBYY Timeline allows businesses to discover and visualize their business-wide process execution by examining their system data and analyzing desktop user interactions. These insights help you to quickly identify opportunities for improvement, monitor ongoing performance in real-time, and predict future outcomes. Timeline does this in five key steps:
Step 1: Process discovery
Step 2: Process analysis
Step 3: Process monitoring
Step 4: Process prediction
Step 5: Process simulation
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Unlock the value of process mining software—use cases

 

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Banking and financial services
As big data grows, financial service providers need smarter analytics to stay competitive. Drive digital transformation in your organization and bolster your efforts around risk and regulatory compliance by using process data to enhance productivity.
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Healthcare
Healthcare automation will enable you to improve your patient care experience, while maintaining quality standards and driving operational efficiency. With intelligent process analytics, you’ll see what's working, what's not, and why.
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Insurance

Using insurance process analytics, you can delve into your customer claim cycle to pinpoint areas for improvement. Optimize each step to improve customer loyalty, while delivering business value for staff, partners, and third-party support organizations.

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Procurement and supply chain management
Discover, analyze, and monitor how your procurement process really works to uncover any inefficiencies. By addressing weaknesses in your workflows, you can increase supply chain productivity, reduce costs, and improve your purchasing and sourcing process.
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Robotic process automation (RPA)
Use process mining to identify, design, and implement RPA initiatives that will deliver the greatest return on your investment. After implementation, you can monitor your RPA systems to ensure they continuously improve, and set alerts to be notified if they deviate from best practices.
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Intelligent document processing (IDP)

A key feature of our Timeline platform is its ability to create an interactive digital twin that you can analyze in real time. Build a digital twin of your IDP workflows to optimize your data-heavy processes, and remedy bottlenecks.

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Improving the customer journey with process intelligence

Value

right-out-of-the box

Full visibility

into quote-to-cash processes

Simulation

saved time, effort, and expense

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“ABBYY Process Intelligence has helped us make a real cultural change: to rely on data and make data-driven improvements.”

See ABBYY Timeline in action

Learn more

Learn more about process mining

View all resources
Report
Report

ABBYY Named a Leader in the 2024 Gartner® Magic Quadrant™ for Process Mining Platforms


Read the report
Solution brief
Solution brief

Streamline Emergency Department Processes to Reduce Costs and Improve Patient Satisfaction


Download solution brief
Report
Report

ABBYY Named a Leader in the 2024 Gartner® Magic Quadrant™ for Process Mining Platforms


Read the report
Solution brief
Solution brief

Streamline Emergency Department Processes to Reduce Costs and Improve Patient Satisfaction


Download solution brief

Process mining—frequently asked questions


How does process mining work?
How does ABBYY Timeline work?
Does Timeline offer task mining?
What is the difference between process mining and task mining?
Is Timeline a cloud product?
How can I get started with process mining?
What are the 5 pillars of process mining?
What types of data can process mining software analyze?
Can I integrate process mining software with other systems?

Request a demo today!

Schedule a demo and see how ABBYY intelligent automation can transform the way you work—forever.

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