Strategically automate and digitize policy and claims processes.
Intelligent Automation enables you to make data-driven decisions to strategically automate and digitize complex processes across multiple business functions, platforms, and tools.
The insurance industry is document-driven, but few insurers have fully automated their handling of the essential documents used in quoting, underwriting, onboarding, claims adjudication, and compliance. This slows quoting, underwriting, and claims processes, and ultimately negatively impacts customer experience. Understanding the flow of information in your processes—and where delays and interruptions are—is the first step in intelligent automation in insurance.
See how our low-code / no-code Intelligent Document Processing (IDP) solution can help your organization better manage all the documents that are part of your policy and claims
processes.
Learn how to use data to improve your underwriting processes with Process Intelligence and AI, and enhance customer experience. Watch the panel with Neil Ward-Dutton from IDC, Dermot McCauley from Lithe, and the ABBYY experts.
Insurance process transformation: see how we address your organizational needs.
See your processes as living in real time and discover where bottlenecks occur, where repetition happens, where data is missing, and where automation is working or not. See the flow of documents and their data through your processes, identifying exactly where automation can make the biggest impact.
Automatically capture and process documents coming into any insurance process, such as customer onboarding, underwriting, policy analysis, reinsurance, claims, subrogation, legal disputes, and regulatory compliance.
Paper-based and electronic documents can be quickly and accurately converted to editable formats and clean data for downstream processes.
ABBYY provides a powerful enterprise platform for centralized and distributed conversion of high volumes of paper or image-original documents into searchable archives and repositories.
Simply add specific skills to your digital workforce to automate document processing as needed to make RPA and BPM applications smarter, faster, and more effective.
ABBYY’s scalable solution automates and accelerates the processing of high volumes of forms, invoices, and other documents , classifying them, extracting valuable indexes, and exporting them as searchable files into business applications or archives.
We have a skill for that.
Content is the fuel of insurance processes.
Seamlessly process documents exactly as your customers provide them to your organization through apps, portals, email, or messages. Content-enable your systems of record/engagement (Pega, Appian) with connectors based on best practices in the insurance industry.
Use real-time process monitoring to measure the success of automation and ensure you’re meeting, or exceeding, agreed-upon response times for customer service. Meet regulatory requirements and reduce processing costs and time.
It’s the content contained within documents that is generally required to initiate a business process. The quicker, more accurately, and consistently that content arrives in the right place to start the right process, the better you are able to respond to your customers quickly, onboard new ones, and redefine your overall customer experience.
With RPA and BPM introducing new possibilities for automating repetitive, error-prone processes, the ability to transform documents into targeted, easy-to-consume data, has never been more relevant than now. ABBYY Process Intelligence helps you gain a true understanding of what’s going on inside your processes to identify opportunities for real efficiency gains.
Find out how ABBYY Intelligent Automation solutions for Insurance can address your needs.
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