ABBYY

INSURANCE AUTOMATION

Drive success with purpose-built AI for insurance automation

Increase productivity and improve customer satisfaction with smarter, leaner processes for quoting, underwriting, onboarding, claims adjudication, and compliance.
insurance automation

Turn paper and digital documents into process-driving assets

 

The insurance industry is document driven, but few insurers have fully automated their handling of essential documents. This slows down quoting, underwriting, and other processes, hampering productivity and negatively impacting customer experiences.

ABBYY helps insurers leverage AI to activate the information contained in their documents and drive intelligent automation of their processes. Information flows freely when and where it’s needed, driving improvements in productivity, customer satisfaction, and regulatory compliance.



Tap into the power of AI to drive more efficient document-centric processes

 

Process documents from all channels
Seamlessly process documents exactly as your customers submit them through apps, portals, email, or messages. Any document, any format, any language.
Fuel your systems with process-ready data
Enable systems of record/engagement (Pega, Appian) with the content they need using connectors based on best practices in the insurance industry.
Review process performance in real time
Use real-time process monitoring to measure the success of automation and ensure agreed-upon response times for customer service are being met.
Meet regulatory requirements
Gain greater insight into the content that fuels your business processes and have confidence that you are meeting document-related regulatory requirements.
Get content into processes sooner
Make sure content arrives in the right place to start the right process—as quickly and accurately as possible. Start immediately with pre-trained document processing skills.
Identify opportunities for improvement
Gain a true understanding of what’s going on inside processes to identify opportunities for real efficiency gains, such as upskilling Intelligent Process Automation (IPA).

Insurance automation—customer scenarios

 

Documents_Approved
Document capture

Automatically capture and process documents coming into any insurance process, including customer onboarding, underwriting, policy analysis, reinsurance, claims, and subrogation.

Documents_Pages
Document conversion
Efficiently and precisely transform both physical paper and digital documents into editable formats, while also optimizing data for seamless integration into downstream processes.
Digital_Connections
High-volume, searchable archive
Convert high volumes of paper or image-original documents into searchable archives and repositories.
Digital_Connections
High-volume document processing

Automate and accelerate classification and processing of high volumes of forms, invoices, and other documents, and export them as searchable files for business applications or archives.

Digital_Connections
RPA improvements
Add content skills to your digital workforce to automate document processing as needed to make RPA and BPM applications smarter, faster, and more effective.
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Process intelligence
Analyze the flow of documents and their data through processes, identifying exactly where automation can make the biggest impact.

Process documents quickly and accurately with intelligent document processing

With a robust, purpose-built AI platform and out-of-the-box processing skills for every scenario, ABBYY makes it easy to start putting your information to work with IDP.
Core AI skills to process any document
Trained document skills to get you off to a quick start
No-code/low-code design of skills
Improve accuracy with continuous learning

Ecclesia group streamlines correspondence management

Reduction

in manual data entry

Accuracy

significantly increased

Faster

document processing times

“We chose ABBYY for its accuracy. The outstanding personal support and strong commitment from ABBYY employees further convinced us; they understood our needs and responded promptly.”

eBook

Reduce the Risk of Insurance Fraud While Exceeding Customer Expectations

Download ebook
eBook

How Well Does Your Policy Administration Lifecycle Perform?

Download ebook
Blog

Insurance Modernization: Collaboration, Experimentation, and Innovating for Success

Read blog post
eBook

Reduce the Risk of Insurance Fraud While Exceeding Customer Expectations

Download ebook
eBook

How Well Does Your Policy Administration Lifecycle Perform?

Download ebook
Blog

Insurance Modernization: Collaboration, Experimentation, and Innovating for Success

Read blog post
Frequently asked questions 
What is insurance automation?
How does intelligent automation in insurance work?
What insurance processing challenges does intelligent automation solve?
How is RPA used in insurance automation?
What intelligent automation capabilities are used in insurance automation?

Ready to speak with an expert?