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Process analysis

Go beyond basic process mining to realize a detailed understanding of how and when your processes deviate from expected behaviors.
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What is process analysis?

Process analysis involves using specialized tools to visualize and analyze process data. 

ABBYY Timeline offers more than 25 prebuilt process analysis tools that are ready to use as soon as the data is loaded. These tools make it easy for you to analyze your “as-is” processes and understand why and how the processes behave as they do, including drilling into identified issues and evaluating in-depth process performance.

ABBYY Named a Leader in the 2024 Gartner® Magic Quadrant™ for Process Mining Platforms

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ABBYY Named a Leader in the 2023 Gartner® Magic Quadrant™ for Process Mining Tools

Read press release
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ABBYY Named a Leader in the 2024 Gartner® Magic Quadrant™ for Process Mining Platforms

Download report
process-simulation-5

ABBYY Named a Leader in the 2023 Gartner® Magic Quadrant™ for Process Mining Tools

Read press release
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Access best-practice process analysis tools

Timeline is built for ease of use. Its user-friendly, point-and-click interface makes process optimization accessible to both technical and non-technical users.

Detailed case analysis
Process pattern search
Workflow/journey mapping
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Prebuilt and ready to use

Use Timeline tools to quickly identify the biggest opportunities for improvement, with unprecedented accuracy.

  • Schema analysis: Automatically visualize process schemas in both structured and ad hoc or case management business process environments.
  • Path analysis: Easily compare variations and highlight outliers that may be costing you more than expected, or introducing operational risk.
  • Primary path view: See the most frequent and common flow of events, finding deviations from the common flow, the reasons for such deviations, and revealing them from different perspectives.
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Improving the customer journey with process intelligence

case-studies

“ABBYY Process Intelligence has helped us make a real cultural change: to rely on data and make data-driven improvements.”

- Simon Higgs, Director of Business Transformation

Why use process analysis?

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Find problems in your existing processes

Use extensive filtering capabilities to drill into identified issues and evaluate in-depth process performance.

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Optimize your processes

Timeline quantifies process performance and makes it easy to target high-value improvement.

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Gain full visibility

Finally achieve complete understanding of your processes with end-to-end visibility, regardless of the number of IT systems involved.

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Increase profitability

Uncover and optimize process execution time and cost to increase efficiencies.

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Improve customer journey

Reduce errors, reveal customer journeys, and uncover potential bad or wasteful behavior.

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Establish an audit trail of activity

Present auditable, data-driven evidence of compliance, protocol, and SLA risks.

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Process Intelligence

Video tutorials

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Technology connections

ABBYY | SAP

ABBYY Timeline SAP Connector provides an SAP-certified module that removes the time-consuming steps of data extraction, event log creation, and visualization from SAP applications with just a few clicks.

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ABBYY | Alteryx

The ABBYY Timeline Connector for Alteryx brings the power of process intelligence to your Alteryx analytic processes—seamlessly integrating ABBYY Timeline’s process mining and discovery, process analytics and visualization, real-time process monitoring, and predictive process analytics capabilities.

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ABBYY | FlexiCapture

ABBYY Timeline for FlexiCapture is an intuitive, value-added solution that enables you to build a “digital twin” of your FlexiCapture processes, analyze them in real time to identify bottlenecks, and predict future outcomes.

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Learn more about process analysis

Learn more
Webpage
Article

Process Intelligence vs. Business Intelligence: What’s the Difference?

Business intelligence and process intelligence are like the central nervous system of the organization. Discover the difference between these two technologies and how they can both work for you.

Learn more
process-monitoring-11
Webpage
Article

What Is Process Mining (and Why Isn’t It Enough)?

Understand what basic process mining provides for your organization, where it falls shorts, and how you can bridge the gaps with a comprehensive process intelligence solution.

Read the article
eBook
eBook

Unleash Process Mining and IDP to Create a Stellar Customer Experience

Today’s customers expect a frictionless experience. Financial Services is now using process intelligence to get the answers they need in order to provide it. Download this ebook to understand how.

Get eBook
Webpage
Article

Process Intelligence vs. Business Intelligence: What’s the Difference?

Business intelligence and process intelligence are like the central nervous system of the organization. Discover the difference between these two technologies and how they can both work for you.

Learn more
process-monitoring-11
Webpage
Article

What Is Process Mining (and Why Isn’t It Enough)?

Understand what basic process mining provides for your organization, where it falls shorts, and how you can bridge the gaps with a comprehensive process intelligence solution.

Read the article
eBook
eBook

Unleash Process Mining and IDP to Create a Stellar Customer Experience

Today’s customers expect a frictionless experience. Financial Services is now using process intelligence to get the answers they need in order to provide it. Download this ebook to understand how.

Get eBook

Process analysis FAQs

What is business process analysis (BPA) and why is it important?
What methodologies and techniques are commonly used in business process analysis?
How does business process analysis contribute to process improvement and innovation?
What data and metrics should be considered during business process analysis?
What are the best practices for conducting a successful business process analysis?

Request a demo today!

Schedule a demo and see how ABBYY Process Intelligence can change the way you work—forever

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