ABBYY

DIGITAL ONBOARDING

Transform your digital onboarding experience

Give your customers the mobile convenience they expect from your digital onboarding processes—while also aligning with fraud prevention and cybersecurity requirements.

Customer onboarding software for quick, efficient, and secure data processing

 

Use purpose-built AI to give customers frictionless, accurate, and accessible experiences when they register or open a new account. ​ 

We enable enterprises to provide a smooth digital onboarding experience that’s also secure and compliant. Our innovative mobile solutions for onboarding increase customer retention within the first stages of the onboarding journey. 

Deliver a seamless experience with mobile customer onboarding

 
Keep customers coming back
Boost customer retention rates with innovative apps that allow customers to easily submit supplementary documents and complete transactions with ease and convenience. ​
Elevate user experiences
Improve customer experiences by letting users focus their smartphone camera’s capability to capture pertinent information from payment slips, invoices, or other documents. This seamless integration funnels data directly into the fields of your mobile app or back-end systems for further processing and streamlining the overall user journey. ​
Increase onboarding completion rates
Achieve higher success rates for onboarding scenarios by enabling customers to upload documents through their mobile device’s camera.
Prevent fraud
As part of their fraud prevention or risk mitigation efforts, enterprises can incorporate ABBYY Proof of Identity into onboarding processes to validate customers and their liveness, while ensuring that actors are known and approved.
eBook

Financial Services Onboarding: Balance Customer Expectations with Fraud Controls

Download eBook
eBook

Financial Services Onboarding: Balance Customer Expectations with Fraud Controls

Download eBook

Digital onboarding—customer scenarios

 
People_Employee
Customer registration

Gain your customers’ loyalty within the first stages of the onboarding process. Provide a simple, easy account opening solution that accommodates customers in their preferred channels requiring minimal steps.

Tools
Customer self-service
Increase customer retention by offering a seamless self-serve onboarding experience in the customers’ channels of choice.
Documents_Approved
Identity proofing and affirmation
Gain confidence that your customers are who they say they are with ABBYY Proof of Identity. Built on ABBYY’s market leading mobile capture and intelligent document processing technology that is both easy for your customers to use and secure for your business.
Digital_Connections
End-to-end processing of customer data
ABBYY Mobile Web Capture, when combined with our cloud or on-premises technologies like ABBYY FlexiCapture, ABBYY Vantage, helps enterprises effectively build end-to-end solutions to optimize digital onboarding processes provided by mobile devices.

Delivering the best possible user experience for customer onboarding

3 minutes

to switch suppliers

2X faster

onboarding data processing

2020 award

for best customer service and user experience

“We worked on the design of our new website to ensure it would provide the best possible user experience, especially on a mobile phone (think Mobile First). The ABBYY solution convinced us due to its ease of implementation and flexibility.”
eBook

Onboarding: Balance Customer Expectations with Fraud Controls

Download eBook
eBook

Onboarding: Balance Customer Expectations with Fraud Controls

Download eBook

What is identity proofing and affirmation, and how does it work?

What is identity proofing and affirmation?
How does identity proofing and affirmation work?
Does identity proofing and affirmation use facial recognition?
What’s the difference between identity proofing and identity affirmation?
How does identity proofing and affirmation deliver value?

Ready to speak with an expert?