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Intelligent Process Automation (IPA) combines artificial intelligence (AI) technologies with automation like robotic process automation (RPA) to enable organizations to respond to the real-time requirements of their customers and business.
Tools such as Intelligent Document Processing (IDP), task and processing mining, and predictive analytics provide new approaches to helping businesses gain greater control over business operations and find much simpler ways to automate and improve processes and decision making.
Before you can automate or improve your processes, you must understand them. Intelligent Process Automation provides the tools to gain a full understanding of your business processes and the data that drives them. This insight is what enables you to drive down operating costs or speed up cycle times as needed.
Over 80 percent of business processes are document-centric, according to Gartner. Content is the fuel of business processes—but most of it is locked in documents. Intelligent Document Processing gives you the key to unlock that data and use it as your competitive advantage in performance and understanding.
Process and task mining tools provide detailed data about business processes that shows where they are working and where time and money are being wasted. This insight enables businesses to perfect process performance and optimize the use of resources. Predictive analytics make decision-making about technology investments easy.
ABBYY applies AI and ML to RPA and document automation systems to give organizations complete visibility and control over their processes and the data that drives them. ABBYY has extensive technology leadership in the IPA market with more than 400 patents and patent applications.
ABBYY Vantage applies AI to understand your documents in a fast and simple way. Using pre-built document skills, Vantage enables straight-through document processing by making human-like decisions about documents, regardless of their structure, size, or complexity. The ABBYY Marketplace holds a library of Vantage document skills for Financial Services, Insurance, Finance & Accounting, and more. Simply show us your document, select a skill, and get started processing immediately—no coding required.
ABBYY Timeline is a cloud-based process mining platform featuring advanced process discovery, analysis, monitoring, and task mining. It uses the latest AI to enable enterprises to automatically build an interactive digital twin of their business processes, revealing inefficiencies and process bottlenecks. With this insight, they can apply automation where it will have the greatest impact and predict future outcomes.
ABBYY's Intelligent Process Automation solution can be utilized in a wide variety of industries. If there is a process that needs to be improved or a document that needs to be processed, Intelligent Process Automation can help.
IPA is used to improve process performance and profitability in customer onboarding, trade finance, and Know Your Customer (KYC) processes.
IPA is used to reduce manual tasks in insurance processes such as claims processing, policy administration, and forms processing.
IPA is used to improve the patient experience in processes like scheduling, billing, and patient registration.
Shippers and supply chain organizations use Intelligent Process Automation for data entry, order management, and invoice processing.
IDC defines Intelligent Process Automation as "a collection of software tools and platforms used to simplify, automate, and manage processes and to coordinate, connect, and control distributed processes."
ABBYY customers who have implemented ABBYY Intelligent Process Automation technologies have seen results like 85 percent faster reporting, 30 percent shorter cycle time, document processing throughput increased by 5 times, and up to 95 percent of document processing automated.
While robotic process automation does use technology to automate simple tasks, Intelligent Process Automation expands automation further. For example: With RPA, you could employ a robot to perform a task such as data entry. But with IPA, you could use process discovery to determine more opportunities to use robots, and then you could upskill the robots to be able to understand the data that’s in documents and process it intelligently.
No, IPA complements the work of human resources. Tasks like finding and extracting data from physical documents are automated by RPA and Intelligent Document Processing, but this doesn’t mean that employees no longer have a role. Automating these processes frees them to focus on more stimulating and value-adding tasks like building relationships with customers, analyzing data for new opportunities, and creative problem-solving.
IPA does not require a significant infrastructure investment upfront. Getting started can happen in a matter of weeks. Cloud-based process mining platforms like ABBYY Timeline and document processing platforms like ABBYY Vantage are ready to use when you’re ready.
Use this white paper to understand how to use process and task mining to ensure that the automation targets you select are the right ones for your goals.
Join us in commemorating Intelligent Automation Month throughout September with ABBYY, where we celebrate innovation and automation.
See how the new capabilities of ABBYY Timeline help you achieve greater, deeper process understanding and open
new opportunities for automation.
Celebrate ABBYY's recognition as a Leader in the 2023 Gartner Magic Quadrant for Process Mining Tools, highlighting our commitment to excellence in the industry.
Do you need process mining AND task mining to improve business processes? This question answered and more.
Bernhard Schaffrik, Principal Analyst at Forrester Research, explains how businesses can utilize process optimization tools to enhance the stability of the automation fabric, including best practices for doing so.
In this new white paper from RPA Today and ABBYY, we cover how organizations can scale RPA programs faster by combining process intelligence to reduce RPA blind spots.
The 2021 ISG Provider Lens™ Intelligent Automation – Solutions and Services report placed ABBYY in a leading position for the process mining market.
Get to the bottom of why the shift from ETL to ETL matters for the next generation of process discovery, mining, and analysis.
For the second year in a row, NelsonHall has named ABBYY a Leader in the NEAT assessment due to its process and task mining capabilities. Read full report.
Do more with the only end-to-end process analytics platform built to transform your entire business.
Intelligent Document Processing platform that applies artificial intelligence (AI) to understand your documents in a fast and simple way.
Find out how ABBYY Intelligent Process Automation solutions can address your needs.
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