Digital Intelligence for Financial Services

Smarter, faster banking for today’s customers.

While digital transformation is nothing new to banks and financial institutions, now more than ever, they must rely on technology to conduct business, comply with regulations, connect with customers, and deal with a flood of emergency business – all under the necessity of social distancing.

Optimizing Processes to Welcome Financial Services into 2022 and Beyond

Optimizing Processes to Welcome Financial Services into 2022 and Beyond

Expert Talk On-Demand

Learn how and why automation for financial institutions is becoming a vital part of creating the differentiated experiences customers demand within financial services processes—with proven results.

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ABBYY helps banks and financial institutions to get there faster by…

  • Transforming incoming documents and communication into actionable data for your processes.
  • Expediting process automation with intelligent data capture and extraction.
  • Preparing your operations for emergency services, such as credit application surges, forbearances, mortgage refinancing, and suspicious activity that comes with them.
  • Improving customer service by streamlining and automating daily operations such as account openings and credit card and loan applications.
  • Enabling trace and audit of the acquisition of all customer and application data for compliance and crimes detection from onboarding throughout entire customer journey.
  • Providing quicker response times for customer onboarding, credit, and loan applications.

Compliance, Fraud, Customer Experience, Operations and More!


Watch now to discover the ways that automation technology including AI, RPA and NLP can help financial institutions reset and reimagine their business in 2021.

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Usage scenarios

Digital Intelligence helps banks succeed at digital transformation one process at a time…

03C Finance Cases KYC

KYC compliance

Violations of KYC/AML (anti money laundering) regulations cost banks billions of dollars in fines and legal exposure...

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03E Finance Cases Mortgage

Mortgage loan processing

In times like these, marked by lower interest rates, economic slowdown, reduced staff, and a rise in loan modifications and forbearances…the backlog of loan files for lenders will become overwhelming...

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03G Finance Cases Fraud Prevention

Fraud prevention / risk management

Ironically, as processes become more automated, financial institutions become more vulnerable to crimes, fraud, and KYC violations...

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03H Finance Cases Trade Finance

Trade finance

Trade finance is a multi-step, multi-part processing ecosystem that is largely manual, repetitive, time consuming, and full of risk…

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03F Finance Cases Credit

Credit application processing

Credit application processes are often antiquated with many bottlenecks and manual interventions...

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03B Finance Cases Delivering Account Services

Delivering account services

Accelerate contactless banking and remove person-to-person interactions by fully discovering the many interactions between people and content in your processes...

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03D Finance Cases Unstructured Documents

Unstructured document review & analysis

Financial service firms face great risk of losses and financial crimes when inadequately analyzing data in the complex documents they handle...

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03A Finance Cases LIBOR

LIBOR transition

Tackle the single biggest challenge of managing the LIBOR end – the overwhelming volume of documents needing remediation, and the workforce to get it done.

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Looking to automate document processes in Financial Services?

We have a skill for that.

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Taking the Pulse on Digital Transformation in Financial Services


Download this infographic to get an overview on the impact of the COVID-19 pandemic on digital transformation projects and the role automation technologies play to overcome those challenges.

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Digital Strategies in Financial Services—Survey Results


Download the results of this survey, executed by Gatepoint Research, to evaluate where your financial institution stands with its digital strategies in 2021.

Download report
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Rise Above the Competition Through Personalization in Financial Services


Listen to this podcast hosted by BAI and featuring Cheryl Chiodi from ABBYY and industry consultant Jim Griffin to learn how creating personalized banking experiences can help financial institutions strengthen customer relationships and stand up to outside threats.

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Forrester Analyst Report: The State of Digital Banking, 2021

The State of Digital Banking, 2021

Forrester Analyst report

This Forrester report examines the urgent need for financial institutions to sustain digital momentum as they look to 2022 and beyond.

Download report
Forrester Analyst Report: How to Succeed with Marketplace Business Models in Financial Services

How to Succeed with Marketplace Business Models in Financial Services

Forrester Analyst report

Fueled by the rapid evolution of both technology innovation and customer expectations, the financial services industry is moving fast. This report from Forrester explores how marketplace-driven financial services can position institutions for success.

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5 Ways to Compete More Successfully with Digitally Native Financial Services


Fintech and Big Tech financial services may appear to have greater flexibility than traditional financial institutions. This checklist covers five important ways you can overcome challenges and build on your strengths to compete more successfully.

Download checklist
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How Financial Services Firms Are Becoming More Resilient Than Ever


Leaders in Financial Services need to understand the day-to-day realities of their business processes & technologies to solve challenges. Download our infographic for more.

Download infographic
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Profitable Defense Against Financial Crime

Third-party content

Developed in partnership with BAI and Cheryl Chiodi, Financial Services lead at ABBYY, this report discusses how financial institutions can use what they know about their past and current business to plan for the future. 

Download third-party content
Banking, Capital Markets, and Wealth Management

Banking, Capital Markets, and Wealth Management

Solution brief

Learn how to sharpen your competitive edge in customer satisfaction,agility, and profitability.

Download solution brief
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Your Path to Digital Banking for Social Distancing

Solution brief

Download our solution brief to understand where and how ABBYY is helping banks and financial institutions to use Digital Intelligence to accelerate the path to digital banking.

Download solution brief
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6 Considerations for Banks Before Making Technology Investments in the Now Normal


Before setting priorities on technology investments in the now normal, consider these 6 important concepts to get the results you need. Download our Financial Services Buyer’s Checklist now.

Download checklist
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Changing Priorities to Ensure Business Continuity for Financial Services

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This white paper explores some of the recent expert commentary on the COVID-19 crisis in the Financial Services industry and recommends a new path forward to ensure survival during this dynamic time.

Download white paper
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3 Tips for Safeguarding Business Continuity in Times of Crisis


Download our eBook for three tips to guide you in your decision-making about digital transformation technologies, and learn how to raise your Digital Intelligence to turn today’s crisis into opportunity.

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Customer stories


Europe’s third largest bank allows corporate customers to pay paper bills using bank’s own app on their mobile devices.



Mobile capture

Read the story
Customer Story Video Banque Populaire 360X232

Banque Populaire de l’Ouest digitizes and automatically classifies incoming credit applications from various channels.


Credit application processing


DBS Bank accelerates the loan application process via a mobile app integrating OCR technology.


Mobile capture

Read the story

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