RPA (Robotic Process Automation)

Automate manual, repetitive tasks with RPA software robots.

What is RPA?

Robotic Process Automation (RPA) is a subset of business process automation that utilizes technology to decrease the manual work required for a task through software that emulates human actions. 

RPA software is often referred to as a robot, or just a bot. These bots can replicate manual, repetitive tasks such as data entry. The technology is programmed to recognize and react to what is visible on the screen, execute keystrokes and mouse movements, and emulate various other actions depending on the use case.  

Why use RPA?

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Increase productivity

The main benefits of bots, as opposed to their human counterparts, are that they can work 24/7, do not tire, and commit nearly no mistakes. This has a significant impact on productivity.

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Reduce costs

By accelerating processes with less manual work and  helping businesses “do more with less,” RPA solutions lead to higher profitability. Improved accuracy increases its value further. 

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Accelerate digital transformation

RPA is a great candidate for rapid, noninvasive process improvement and digital transformation. Its scalability assists businesses in becoming more adaptable to changing environments. 

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Increase knowledge worker value

By relieving knowledge workers of the requirement to perform repetitive tasks, it frees your valuable employees to focus on higher value work (and it makes them happier).

03D Numbers Expertise


of users say that RPA met or exceeded their expectations.


of organizations expect continuous and sustained adoption of RPA.

How ABBYY works with RPA software


ABBYY helps to make RPA robots more effective by providing them the skills they need to understand and process unstructured document content intelligently.

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Discover the best opportunities for RPA

RPA requires a significant investment in the planning and design phase. ABBYY helps enterprises make sure that they are selecting the smartest opportunities for RPA process automation with its process mining and task mining platform ABBYY Timeline. Timeline enables businesses to analyze their processes in real time to identify bottlenecks and predict future outcomes of technology investments. Once RPA is implemented, Timeline measures process performance to ensure continuous improvement.

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Identify the limitations of RPA capabilities

RPA can offer tremendous productivity benefits for businesses…as long as their robots have structured, digital data to work on. But what about unstructured content? Many manual processes that are good candidates for RPA involve reading, classifying, and extracting large amounts of data for processing from content such as PDFs, emails, forms, and document images. Since software bots cannot understand data, this task often requires human labor, negating the cost and efficiency benefits of the RPA solution.

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Upskill your robots

Your robots can learn to intelligently understand and extract critical data from unstructured content…with the help of cognitive skills. ABBYY Vantage makes today’s digital workers and processes smarter by delivering cognitive skills that read, understand, and extract insights from documents. It provides a comprehensive platform of document skills that apply AI to understand your documents in a fast and simple way.

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Expand your use of RPA

Add document skills to your RPA solution one at a time and keep expanding to derive more value from your RPA investment. The ABBYY Marketplace has a rich collection of skills, assets, connectors, and to apply AI document understanding to many different RPA processes in Finance & Accounting, Transportation & Logistics, Insurance and more. New skills by ABBYY and ABBYY partners are added every month.  

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Blue Prism Automates SBA PPP Loan Processing with ABBYY


See how ABBYY, Blue Prism, and Lateetud solved the challenge of processing a massive influx of PPP (Payment Protection Program) loan applications and supporting documentation.


RPA can be utilized in a wide variety of industries. If there is a manual task involved, RPA may be a solution to automating that process.

Banking & Financial Services

Banking & Financial Services

RPA is used to improve process performance and profitability in customer onboardingtrade finance, and Know Your Customer (KYC) processes.



RPA is used to reduce manual tasks in insurance processes such as claims processing, policy administration, and forms processing. 



RPA is used to improve the patient experience in processes like scheduling, billing, and patient registration

Transportation and Logistics

Transportation and Logistics

Transportation and Logistics companies use RPA for data entry, order management, and invoice processing. 

RPA frequently asked questions

Through automation, RPA changes the nature of how work gets done within a business and can greatly streamline its processes. Think of all the repetitive, manual, non-value-adding tasks that employees perform every day. RPA can handle these activities at a lower cost, with greater accuracy, and with more efficiency.

Advanced software bots are capable of complicated text interpretation, conversational abilities, and even more complex decision-making through machine learning models. This frees employees of the burden of needing to perform low-value, repetitive tasks, so they can focus on more important, more enjoyable, more value-creating work.

According to Gartner, the core capabilities of RPA are automation development, integration features, control dashboards, identification of change impacts, error recovery and security, and integration with business rules / process automation. To receive the most value from RPA implementation, the technology must be implemented with an approach that considers the holistic, end-to-end processes that deliver value to customers.

Combining RPA with Process Intelligence technology supports enterprises in implementing robots strategically, where they can deliver the most value. RPA can handle thousands of simultaneous, varied business processes. Process mining, analysis, and reporting reinforce best practices to ensure continuous improvement from RPA.

Most significantly, RPA can rapidly yield a high return on investment by automating repetitive, manual tasks with small upfront investment costs. Since RPA analyzes and works with existing systems, RPA will not disrupt existing IT infrastructure. RPA also has high ease of use through low-code environments and enterprise-wide scalability capabilities. RPA can quickly provide high returns for minimal costs and easier implementation compared to competing technologies. RPA can be utilized in a multitude of different business processes across a vast array of industries.

Through RPA’s process improvements, businesses can see rapid increases in process capacity, quicker throughput times, and a vast reduction in process errors and deviations. RPA can work with legacy systems and will not disrupt existing IT infrastructure. Finally, RPA enables employees to spend more time completing valuable work and even to create their own automations.

Artificial intelligence and robotic processes automation are not the same thing, although they complement each other. AI is the application of machines “learning” how to independently “think” and operate like humans. RPA, in contrast, is the emulation of specific actions: the pushes of key on the keyboard, a click of the mouse.

Without AI, RPA could not understand the reasons as to why these actions are done. The combination of AI and RPA creates a powerful tool which can understand rather than emulate actions, leading to intelligent automation.

No, there are some fundamental differences in how RPA and cognitive automation work. Cognitive automation is used to structure data so that RPA can use it for repetitive tasks. Cognitive automation can increase the number of tasks that RPA can accomplish. The technologies are often used together to provide the skills needed to take automation to the next level.

ABBYY partners with the leading vendors of RPA technology, including Blue Prism, UiPath, and Automation Anywhere. With our no-code, cloud-first platform ABBYY Vantage, businesses can equip their robots with the skills needed to intelligently process documents. Contact ABBYY today to learn about RPA and ABBYY Vantage.

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