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Process simulation

Use a digital twin to test process optimization efforts before impacting the process.
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What is process simulation?

Process simulation makes it possible to realize the outcomes that optimization will bring before disrupting the actual operation. In other words, before implementing changes for process optimization, it allows users to test those changes to ensure they yield the intended results.

ABBYY Named a Leader in the 2024 Gartner® Magic Quadrant™ for Process Mining Platforms

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ABBYY Named a Leader in the 2023 Gartner® Magic Quadrant™ for Process Mining Tools 

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ABBYY Named a Leader in the 2024 Gartner® Magic Quadrant™ for Process Mining Platforms

Download report
process-simulation-5

ABBYY Named a Leader in the 2023 Gartner® Magic Quadrant™ for Process Mining Tools 

Read press release
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Benefits of process simulation

Process simulation provides a mechanism for utilizing process histories to automatically configure a simulation. This model can then be adjusted to reflect any proposed changes to the process or resource allocation, with the goal of understanding the impact of those changes before they are implemented.

Cost effectiveness
Risk reduction
Speed of innovation
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Unlock your transformative potential

Timeline enables you to simulate potential changes to a process and see the impact, so you can make process optimization decisions with confidence.

  • Process discovery provides the blueprint for process optimization. Simulation provides the proof.
  • Test-driving process changes in a virtual environment reveals the impact that the changes will have on the entire business process.
  • Simulation helps businesses innovate faster, reduce risks, and ensure cost effectiveness.
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Improving the customer journey with process intelligence

case-studies

“ABBYY Process Intelligence has helped us make a real cultural change: to rely on data and make data-driven improvements.”

- Simon Higgs, Director of Business Transformation

Execute on process improvement with confidence

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Healthcare

Hospitals and healthcare facilities looking to optimize the patient journey through an emergency department can use process simulation to assess various scenarios for improvement before making any changes, like altering a triage system or allocating more staff during peak times. This ensures that the proposed solutions don’t inadvertently increase patient waiting times or overburden staff.

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Banking

A bank wants to speed up its loan approval process. After mapping the current process through discovery, they simulate various changes—like automating credit checks, introducing digital document verification, or adjusting planned staffing levels. The simulation helps ensure that while the process gets faster, it doesn't introduce any unintended risks by inadvertently impacting the quality of required risk assessments.

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Manufacturing

A car manufacturer wants to enhance its assembly line efficiency. Using a process digital twin, they simulate changes like reordering assembly stations or introducing robotic arms. Through simulations, they can predict how these changes would affect production times, product quality, and worker safety.

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Ecommerce

An online retailer wants to optimize its product return process to enhance customer satisfaction. Simulating changes like introducing instant refunds, simplifying return labels, or providing pick-up services allows them to gauge impacts on customer loyalty, operational costs, and inventory management.

ABBYY

Process Intelligence

Video tutorials

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Technology connections

ABBYY | SAP

ABBYY Timeline SAP Connector provides an SAP-certified module that removes the time-consuming steps of data extraction, event log creation, and visualization from SAP applications with just a few clicks.

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ABBYY | Alteryx

The ABBYY Timeline Connector for Alteryx brings the power of process intelligence to your Alteryx analytic processes—seamlessly integrating ABBYY Timeline’s process mining and discovery, process analytics and visualization, real-time process monitoring, and predictive process analytics capabilities.

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ABBYY | FlexiCapture

ABBYY Timeline for FlexiCapture is an intuitive, value-added solution that enables you to build a “digital twin” of your FlexiCapture processes, analyze them in real time to identify bottlenecks, and predict future outcomes.

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Learn more about process simulation 

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Webpage
Article

Realizing the Promise of Digital Twins with Process Simulation

Just as prototyping a new airplane based solely on theory can be extremely expensive and risky, so too can introducing a new or modified business process without first confirming its performance under a variety of simulated conditions…

Learn more
process-simulation-10
eBook
eBook

Unleash Process Mining and IDP to Create a Stellar Customer Experience

Today’s customers expect a frictionless experience. Financial Services is now using process intelligence to get the answers they need in order to provide it. Download this ebook to understand how.

Get eBook
Brochure
Brochure

ABBYY Timeline

ABBYY Timeline is a cloud-based process intelligence platform featuring advanced process discovery, analysis, monitoring, simulation, and task mining.

Get product brochure
Webpage
Article

Realizing the Promise of Digital Twins with Process Simulation

Just as prototyping a new airplane based solely on theory can be extremely expensive and risky, so too can introducing a new or modified business process without first confirming its performance under a variety of simulated conditions…

Learn more
process-simulation-10
eBook
eBook

Unleash Process Mining and IDP to Create a Stellar Customer Experience

Today’s customers expect a frictionless experience. Financial Services is now using process intelligence to get the answers they need in order to provide it. Download this ebook to understand how.

Get eBook
Brochure
Brochure

ABBYY Timeline

ABBYY Timeline is a cloud-based process intelligence platform featuring advanced process discovery, analysis, monitoring, simulation, and task mining.

Get product brochure

Process simulation FAQs

What is business process simulation and why is it used?
What are the benefits of using simulation in business process management?
What types of processes can be simulated, and what data is needed for process simulation?
How is process simulation different than process digital twinning?

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