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The insurance market today is flooded with a variety of platforms, technologies, and applications promising easy automation. Yet, applying technology without complete insight into how processes are working can have disappointing results.
Don’t jump in blindly. The policy administration lifecycle is powered by a flow of information from a variety of sources. To make the best decisions for increasing efficiency and improving customer experience, you must have visibility into the data and content that flow through it.
A new era of competition is dawning—one where architecture matters, and insurance leaders will be judged not just on the success of their business plans, but by the ingenuity of their technology choices.
Source: Accenture Insurance Technology Vision 2021
