Hyperautomation

Extending the capacity for rapid automation with AI

What is hyperautomation, and how can ABBYY technologies help.

Take automation to the next level

Hyperautomation is a top trend on Gartner’s list of Top 10 Strategic Technology Trends for 2022 for good reason. Many organizations today are using this approach to rapidly identify processes suitable for automation and implement technologies such as artificial intelligence (AI), machine learning (ML), natural language processing (NLP), process and task mining, and robotic process automation (RPA) to achieve the next level of enterprise digital transformation.

It’s about extending an enterprise’s capacity for automation beyond individual processes.

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Connecting people, processes, and data

Hyperautomation enables organizations to connect their people, processes, and data (both structured and unstructured) in a way that delivers valuable business insight. It simplifies process discovery and data analysis, opening the door to discovery of new routes to increased efficiency and better customer experience.

Increasing productivity

Hyperautomation can reduce or eliminate many of the mundane, routine tasks that employees spend their valuable time on. RPA and AI can completely automate the process of reading, understanding, and extracting data from documents and delivering it into the right process.

Reducing operational costs

According to this Deloitte study, hyperautomation can provide an average cost reduction of 22% in the next three years. Additionally, revenue can be increased by 11% with this technology over the same time period. The study also showed that businesses that were already in the process of scaling hyperautomation technology saw an average 27% cost reduction since implementation.

Getting real-time data

Hyperautomation enables organizations to understand, in real time, how their processes are performing. With process mining platforms like ABBYY Timeline, artificial intelligence enables businesses to automatically build an interactive digital twin of their processes, analyze them in real time to identify bottlenecks, and predict future outcomes.

Hyperautomation with No-code/Low-code technologies

Hyperautomation is an approach to business process automation. It starts with identifying as many business processes as possible that can benefit from automation technology such as RPA, AI, and more.

Starting your hyperautomation journey with process mining gives you the advantage of knowing that you’re implementing technology where you need it most. Process mining and task mining platforms reveal where your greatest bottlenecks are.

Robotic process automation can be used to automate simple, repetitive tasks such as data entry. Robots perform these rote tasks with great efficiency and accuracy, freeing employees to focus on high value work.

When robots are equipped with “document skills,” they can use AI to understand and process unstructured document content intelligently. This is called Intelligent Document Processing (IDP). Read about ABBYY’s a no-code, IDP platform for upskilling RPA here.

Hyperautomation—use cases

Financial Services

We help banks, capital markets, and wealth management firms automate the capture, recognition, field extraction, and validation of structured and unstructured content, while also guiding them in the continuous improvement of the processes through which content flows.

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Insurance

ABBYY helps insurers automate the handling of essential documents used in quoting, underwriting, onboarding, claims adjudication, and compliance.

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Accounts Payable

ABBYY provides Accounts Payable departments with a no-code approach to Intelligent Document Processing that’s ready to use within minutes. The ABBYY Marketplace offers document skills for invoices, purchase orders, receipts, delivery notes, and more.

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Transportation and Logistics

ABBYY provides a no-code Intelligent Document Processing platform that helps Transportation & Logistics to remove friction from document-intensive processes. The ABBYY Marketplace offers ready-to-use document skills for bills of lading, commercial invoices, customs declarations, delivery notes, and more.

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Automatiser le traitement de documents complexes et augmenter l’efficacité opérationnelle

Des pics de charge de travail saisonniers aux demandes multilingues des clients, les prestataires de services d’externalisation des processus métier (BPO) gèrent des demandes complexes au quotidien. Traiter des documents structurés et non structurés, allant des factures aux dossiers médicaux électroniques, tout en répondant aux attentes des clients en matière de rapidité et de précision, n’est pas une tâche facile. Vous devez adopter une approche stratégique pour améliorer vos processus et les documents qui les alimentent.

ABBYY aide les BPO à améliorer la qualité des données, à accélérer le traitement des documents et à répondre plus rapidement aux besoins des clients, tout en réduisant les coûts. Grâce à la Process Intelligence, nous vous donnons une compréhension claire de vos processus existants afin de repérer les goulets d'étranglement et les opportunités d'amélioration. Nos solutions de traitement intelligent des documents (IDP) pilotées par l’IA vous permettent d’automatiser les flux de documents de bout en bout, y compris ceux qui comportent des documents complexes et des exigences sectorielles spécifiques, et d’obtenir des résultats exceptionnels.  

IBM watsonx GenAI

The integration of ABBYY's intelligent document processing with IBM WatsonX.ai is set to revolutionize data-driven operations across industries.

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Google Gemini

The ABBYY Vantage Connector for Google Gemini integrates Vantage's IDP with Google Gemini's Gen AI and LLMs to enhance data extraction and processing workflows.

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ChatGPT

This connector showcases how the information extracted from the IDP platform ABBYY Vantage can be further optimized for specific needs using AI language models such as ChatGPT.

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Anthropic Claude

The Claude AI Connector for ABBYY Vantage enables seamless integration between ABBYY Vantage’s intelligent document processing capabilities and Claude AI’s advanced natural language processing for fraud and scam detection.

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Costain transforme son département financier

60 000

heures de travail économisées

400 000

factures traitées

9 minutes

économisées par facture

Comme 80 % des factures sont désormais traitées directement, le personnel chargé de la comptabilité fournisseurs est libre d’apporter une valeur ajoutée qu’il n’aurait jamais pu imaginer.

Lire le témoignage Regarder la vidéo

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Testimonial

PepsiCo automates invoice processing with ABBYY FlexiCapture

Télécharger l’e-book

Case study

Fender Chooses ABBYY to Transform the Accounts Payable Process

Read case study

Blog

AI is Redefining Contract Analytics

Read blog post

Testimonial

PepsiCo automates invoice processing with ABBYY FlexiCapture

Télécharger l’e-book

Case study

Fender Chooses ABBYY to Transform the Accounts Payable Process

Read case study

Blog

AI is Redefining Contract Analytics

Read blog post

Hyperautomation frequently asked questions

According to Gartner, hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible. Hyperautomation involves the orchestrated use of multiple technologies, tools, or platforms, including artificial intelligence, machine learning, robotic process automation, business process management, low-code / no-code tools, and more.

Hyperautomation often starts with robotic process automation, implementing software robots to emulate human activities such as repetitive computer tasks. Next, artificial intelligence technologies such as analytics, machine learning, and process mining are implemented to identify, automate, and monitor many other processes. This expands automation to knowledge work processes such as the reading and understanding of document content.

Hyperautomation software such as Intelligent Document Processing solutions enable robots to effectively process documents, and make decisions regarding the content, the way that a human would. Process mining tools contribute to hyperautomation potential by discovering and analyzing processes to identify where the best opportunities for automation are. Process analytic software can help to measure the return on investment of automation technology, tying them to business outcomes.

Any organization looking to decrease costs, improve process efficiency, or reduce errors can benefit from hyperautomation. At the employee level, hyperautomation tools such as RPA can reduce the burden of repetitive, manual tasks and free employees to focus on high value, and more personally rewarding, work.

Hyperautomation is used by organizations of all sizes in various industries, including, Financial Services, Transportation & Logistics and Supply Chain, Insurance, Healthcare, Retail, BPO, Customer Service, and more.

The AI (artificial intelligence) used in Hyperautomation helps the automation tools to become “smarter” through understanding cognitive tasks—those that require the processing of novel information or data, often contained in documents. Examples include optical character recognition (OCR), natural language processing, and computer vision. These advancements allow for the bots to convert text on paper or on a screen into language they can understand, to better comprehend written or oral human speech, and to see and recognize the context of actions performed by business users on screens.

Talk to ABBYY about process mining, Intelligent Documenting Processing, machine learning, RPA technologies, and more.

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Extending the capacity for rapid automation with AI

Take automation to the next level

See results from digital transformation investments faster

Connecting people, processes, and data

Increasing productivity

Reducing operational costs

Getting real-time data

Hyperautomation with No-code/Low-code technologies

Identify automation opportunities

Automate smarter with process mining

Bring in the robots

Add intelligence