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Process mining is the first step towards Process Intelligence and improvement. By analyzing your business data, you can spot trends, detect problems, and continuously improve. In this IDC TechBrief, Program VP Maureen Fleming gives an overview of process mining software. Plus, you’ll learn more about the impact process mining has on businesses. Including the value added through successful adoption and improvement.
Businesses need to improve efficiency and lower costs while navigating the COVID-19 pandemic. Process mining can support them.
Process mining is growing countercyclically through the COVID-19 pandemic, and as enterprises focus on improving profitability, they are looking for ways to drive cost out of their business processes. Process mining is a go-to software for supporting this.
Maureen Fleming, Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service, IDC
