Topic: Customer Experience
Prevent Delays That Lead to Abandonment by Enhancing Identity Verification with Intelligent Document Processing
Identity verification is the process of confirming the authenticity and legitimacy of an individual's claimed identity, typically through the examination and validation of official documents, personal information, or biometric data to establish trust and prevent fraudulent activities. Director of Sales and Operations at User Friendly Consulting Inc. Travis Spangler shares his insights on how adopting intelligent document processing (IDP) solutions can significantly enhance your identity verification workflows.
September is Intelligent Automation Month
Join us for Intelligent Automation Month and keep an eye on the ABBYY blog throughout September for unique perspectives from partners and ISVs who are in the trenches alongside major corporations, healthcare organizations, and the public sector. They will share stories on how they use a variety of AI solutions to improve productivity, customer experiences, and ROI.
ISO 27001 and ISO 9001 Certifications: ABBYY Proudly Achieves Highest Standards in Information Security and Quality Management Systems
ABBYY’s latest achievements receiving ISO 27001:2013 and ISO 9001:2015 certifications from international certification institute Intercert are a testament to our dedication to our customers and data privacy. These certifications are only provided to organizations that meet strict criteria and uphold global best practices covering processes from product development, delivery, and training to customer support, services, and operations.
Identity Verification is Not Enough to Prevent Fraud—Here's Why
Choosing a proof-of-identity solution is a decision that impacts your customers, your employees, and the secure functioning of your business processes—today and for years in the future. We’ve compiled a list of the most critical technologies and functions that must work together seamlessly to deliver optimal performance, no humans necessary. Keep reading to learn about the many moving parts that go into the identity proofing and affirmation ecosystem.
What Is Identify Proofing and Why It’s Only Part of the Solution
While identity proofing is a vital capability for organizations looking to secure their processes, there is more to the story. Sophisticated scammers are capable of creating realistic documentation that may even trick some verification systems, even though the human being they describe is purely fictional. This is why businesses need identity affirmation alongside traditional identity proofing.
Document Challenges Accelerate the Great Resignation
There’s nothing more frustrating than not being able to find something—especially when you desperately need it to finish a job. But it turns out that millions of workers are actually wasting weeks on end just looking for information in documents, according to new research commissioned by ABBYY.
How ABBYY Contributes to Reforestation Worldwide
At ABBYY, environmental initiatives have been of vital importance for a long time. For example, at one of our offices, employees can bring numerous types of waste to be handed over for recycling. But this year, we found a new way to make World Environment Day especially remarkable for our customers all over the world and us.
The Importance of Data Transformation in Process Mining and Discovery
Process mining and discovery is a rapidly growing market segment that empowers organizations to gain visibility to how their processes work, identify root causes of process inefficiencies, and make informed business decisions to optimize process execution.
How Intelligent Process Automation Drives Compliance Resiliency
Regulators and auditors are feeling the seismic impact from COVID-19. Rising unemployment, small business failures, and widening economic disparity has brought significant operational constraints to the financial services industry. All this makes one thing certain: that the use of digital technologies is not going to return to pre-COVID use, for businesses and consumers alike.