Topic: Financial Services
How the COVID Era Makes KYC/AML Interesting
By now it is accepted as given that banking interactions and the processes and technology enabling them have become normalized around social distancing. The accelerated adoption of Hyperautomation, originally conceived for making operations more efficient with AI and bots, now is a strategic element of making contactless business for both customers and employees work.
Do You Need Process Intelligence for Successful Digital Transformation Outcomes?
While 80% of the companies surveyed by McKinsey consider digital transformation a top corporate priority, nearly 70% fail to meet expectations. ABBYY Process Intelligence is designed to help organizations discover and measure how current processes work, identify process bottlenecks, and surface areas for process optimization based on four foundational pillars.
Financial Industry Becoming Leaner through Digital Intelligence
It’s no secret that digital transformation has become a necessity for businesses to gain a competitive edge. With increasing customer expectations, the ability to get processes done faster and more efficiently has never been more important.
Why AI Matters in LIBOR Transition
On July 27, 2017, the UK’s Financial Conduct Authority announced that the London Interbank Offered Rate (LIBOR), one of the world's most widely used interest rate benchmarks, will be phased out by the end of 2021. While officially a UK protocol, LIBOR is used as a reference rate by financial institutions around the world, including the United States, and its impending demise has generated calls to action across the global banking and finance industry.
Financial Services - Ready for Business in the Year of COVID Transition
Just 6 months ago, no one would have imagined that social distancing would be the normal way of interacting in public settings or doing business. But now, just halfway through the year, we can hardly imagine what it was like going to the store, getting a meal, or going to the bank without a mask, hand sanitizer, avoiding cash, and being vigilant about safe distance.
Why Process is Such a Big Problem
A recent survey commissioned by ABBYY asked decision makers across multiple industries – Financial Services, Insurance, Government, for example – how consistently they believed workers followed processes. As one would expect with any survey, results varied by industry, with Financial Services and Insurance scoring pretty high, but most surprising was the comparatively lower scores Government decision makers (leaders) gave their organizations.
ABBYY Helps Banks Overcome Process Challenges
The financial services industry is facing unprecedented pressures due to a perfect storm of the pandemic, technological disruption and customer expectations. As a result, the pressure on operating margins is high, loan deferrals are up, loss provisions are increasing and interest income is declining.
Modernizing the Insurance Industry: The Missing Link
If you work in the insurance industry, a bad day at work might look like this. One customer announces that she’s cancelling her policy and going to a competitor after experiencing delays in exchanging the accident reports, appraisals and other documents needed to settle and pay her claim.
How Fintech Makes Hong Kong the Gateway to Asia-Pacific
Artificial intelligence is taking the world by storm and Asia-Pacific has embraced it with a passion. The region boldly leads the charge as various tech-savvy governments heavily support this initiative and with China aiming to become the world leader in AI by 2030. Asia is also poised to overtake the USA as the biggest hub of innovation centers for AI in the near future.
Mobile Is the Magic Word for Banks. Isn’t it?
Smartphones are smarting up the banking business. Nearly half of mobile users in the US use mobile banking, as stated bythe market research company eMarketer. And this large audience is only becoming broader by the day. If in 2017, the number of US mobile banking users stood at 108.5 million, last year it climbed to 115.6 million, which represents 49.2% of mobile users in the US and indicates a 6.6% year-over-year growth rate.
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