What Is Identify Proofing and Why It’s Only Part of the Solution
While identity proofing is a vital capability for organizations looking to secure their processes, there is more to the story. Sophisticated scammers are capable of creating realistic documentation that may even trick some verification systems, even though the human being they describe is purely fictional. This is why businesses need identity affirmation alongside traditional identity proofing.
Insurance Modernization: Collaboration, Experimentation, and Innovating for Success
Insurers need to find new approaches to improving their processes. And it’s not another rip-and-replace project. Ultimately, using technology to advance intelligent process automation is most successful when an organization defines what success looks like before a project starts. And that’s because innovative technology projects all have the potential for business value–it just depends on what your business objectives are.
Insurance Innovation: How Forward-Thinking Insurers are Finding Success
The evolution of technology in insurance has been pretty straightforward up until the last few years. First we moved from manual processes to the earliest core systems–mostly mainframe systems that were not extremely configurable. Then we moved to more modern core systems, which were much more configurable, but still mostly managed on premise–to where we are today.
No Time to Lose: Solving Document Challenges in Insurance
Insurers today still struggle to deal with the enormous volume of documents that are part of the policy administration and claims lifecycles. So, if insurance organizations—and their staff—see the need for improvement, what’s holding them back?
The Importance of Data Transformation in Process Mining and Discovery
Process mining and discovery is a rapidly growing market segment that empowers organizations to gain visibility to how their processes work, identify root causes of process inefficiencies, and make informed business decisions to optimize process execution.
Developing Smarter Processes Opens Door to Cognitive Skills
In today’s world, enterprise organizations increasingly rely on digital automation to deliver the greatest level of efficiency and customer experience. Robotic process automation (RPA) has created a new class of digital workers to replace or augment many office employees’ jobs, resulting in increased efficiency, scale, and speed at which work can be done.
Thrive in a Post-COVID World: The Future of Financial Institutions and Insurance Organizations
The pandemic forced financial institutions and insurance organizations to make overnight changes in how they operated, and for two industries not known for speed in adapting to change—or changing processes on the fly—this proved that they can be nimble when they need to be.
New COVID Data: The Real Impact of Bad Business Processes on Employees
We’ve heard a lot about the impact of COVID-19 in the workplace – the transition to work-from-home, the emotional toll on employees worried about health and safety, and juggling remote learning for school-aged children. Once we settled into a new-normal routine, another challenge became apparent in the workplace – bad business processes.