ABBYY today announced the appointment of Chip VonBurg to Chief Customer Officer (CCO), reinforcing ABBYY’s commitment to helping its customers achieve their intelligent automation goals faster. VonBurg is a veteran leading impactful customer-success initiatives and, as a member of the executive management team, will focus on ensuring its customers worldwide leverage ABBYY intelligent document processing (IDP) and process intelligence solutions to put their information to work and transform their data into more intelligent actionable outcomes.
"Customer excellence is at the heart of ABBYY’s ethos.
Everything we do is centered around our clients’ continued growth in their intelligent automation journeys. Chip’s extensive background, leadership skills, and deep knowledge in AI, machine learning and the systems driving enterprise organizations coupled with an understanding of customers’ business drivers make him a perfect fit for leading this strategy."
Ulf Persson, CEO at ABBYY
VonBurg has been in the automation industry for more than 20 years and has previously served as VP of Customer Success and Director of Professional Services at ABBYY. He understands the common challenges and needs customers have through his vast experience and profound comprehension of related technologies such as business process management, search, natural language processing and machine learning.
"Our customers’ success is our success.
My goal is to always exceed client expectations by delivering maximum value from our solutions to transform their business. As global leaders in intelligent document processing and process mining, ABBYY has a strong commitment to serving organizations’ most pressing needs so they can focus on what matters most. It’s not just about delivering a great product, but rather maximizing the impact our innovative solutions have on clients’ future success and providing both continued support and new opportunities for growth."
Chip VonBurg, Chief Customer Officer, ABBYY
To learn more about ABBYY intelligent automation solutions, visit www.abbyy.com.
ABBYY helps organizations optimize processes, accelerate decisions, and drive better outcomes with Process AI and Document AI. More than 10,000 enterprises, including many Fortune 500 companies, rely on ABBYY’s 35 years of innovation to turn business data into actionable insights that improve the way we work and live. Headquartered in Austin, Texas, and offices in 13 countries, ABBYY leads the way for smarter agentic automation. For more information, visit www.abbyy.com/company and follow us on LinkedIn, X, Facebook, Instagram and TikTok.
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