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Butagaz chooses ABBYY technology to help consumers switch energy supplier

April 16, 2018

Thanks to ABBYY FlexiCapture changing your energy supplier to Butagaz takes less than three minutes

ABBYY®, a global provider of content intelligence services, announced today that Butagaz, a French multi-energy group, has successfully integrated FlexiCapture technology to enable people to switch energy supplier quickly and simply by using photo captures of their old bills.

Butagaz was looking for a technology to make it easier to sign up for its natural gas and electricity supply from a mobile phone, directly on ABBYY FlexiCapture was chosen for its simplicity of implementation, flexibility and ease of use. The contract between Butagaz and ABBYY was signed in March 2017 and the solution was deployed in mid-November, alongside advertising campaigns to publicise Butagaz’s new natural gas and electricity supply business.

Butagaz decided to provide a simple and effective process to help with this. Indeed, Butagaz promises to change a person’s energy supplier in less than three minutes, simply by using a photo of their natural gas or electricity bill. After logging in to the Butagaz website from a smartphone, the user sends the photo of their bill to ABBYY FlexiCapture, which identifies whether it is a gas or electricity bill and recognises the point of delivery (meter ID). Smart recognition is responsible for processing and categorising this data, which is then sent back to to obtain a price estimate. To finalise the switch, the user just needs to sign their contract online.

“We worked on the design of our new website to ensure it would provide the best possible user experience, especially on a mobile phone. With an eye to making it more user-friendly, we met up with the people from ABBYY,” explains Damien Duchaussoy, Director of Marketing for Natural Gas and Electricity, Butagaz. “The ABBYY solution convinced us due to its ease of implementation and flexibility. With ABBYY FlexiCapture, Butagaz now enables consumers to switch supplier in less than three minutes, with no obligation, no interruption to their supply and no involvement from any third party. More and more people are trusting us to supply them with natural gas and electricity and our goal is to attract more than a million new customers by 2022.”

“Thanks to its smart recognition and data processing capabilities, the ABBYY FlexiCapture solution immediately positioned itself as the ideal technological partner for this project,” says Nicolas Bertrand, Head of France Enterprise Sales. “We are delighted to have the opportunity to support Butagaz’s initiative, which now offers an innovative and user-friendly way for consumers to switch energy supplier.”

About Butagaz

As a multi-energy supplier, the Butagaz group’s mission is to ensure the daily comfort of its customers. A subsidiary of the Irish group DCC, it is a major player in France and is trusted in the market for the supply of propane and butane. In the aim of offering its customers more comfort and freedom of choice, the Butagaz group also offers natural gas, electricity and wood pellets to consumers and business users throughout the country. Since January 2017, the Butagaz group has been joined by Gaz Européen, a French supplier of electricity and natural gas to businesses, with a presence throughout the country via its 7 regional branches. Innovation, the cornerstone of its brand promise, has enabled Butagaz to diversify its activities and to offer its own start-up acceleration programme – Zagatub. It supports entrepreneurial initiatives that promote comfort in the home and facilitates the industrialisation of these product innovations.

Today, almost 5 million customers trust Butagaz and more than 95% of them are satisfied with the solutions and services offered (source: study named “la voix du Client” [the voice of the customer] – June 2016). More information:


ABBYY is a global provider of content intelligence solutions and services, leader in intelligent capture driving innovation in the areas of meaningful insights, data, and relationships to improve business outcomes. ABBYY offers a complete range of AI-based technologies and solutions transforming business documents and content into business value. By providing digital transformation solutions to financial services, insurance, transportation, healthcare and other industries, the company helps organizations achieve the next wave of growth by understanding customers and delivering responsive real-time intelligent systems. The flexibility of ABBYY AI solutions enables customers to utilize a diverse range of advanced technologies, platforms and solutions for classification, text analytics, data and entity extraction, and data validation via any communication channel and in any format. ABBYY technologies are used and licensed by some of the largest international enterprises and government organizations, as well as SMBs and individuals. The company maintains offices in Australia, Canada, Cyprus, France, Germany, Japan, Spain, Taiwan, UAE, the UK, Ukraine, and the United States. For more information, please visit

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