Back to Customer Stories
Transportation & Logistics / Accounts Payable/Invoice Processing

ABBYY’s Digital Intelligence Platform Supports Enterprise Digital Transformation, Reducing Invoice Processing Time by 90%

Customer Overview

Name Sumitomo Warehouse Co. Ltd.
Headquarters Tokyo & Osaka, Japan
Industry Transportation & Logistics
Web

Sumitomo Warehouse Co., Ltd. was established in 1899 and offers a wide range of logistics services including warehousing, harbor transportation, land transportation, marine transportation, international multimodal transportation, air cargo agency, customs clearance, and other areas. Sumitomo Warehouse’s legacy of providing high quality service has garnered customer trust and contributed to steady growth. They turned to ABBYY to streamline customs clearance operations, increasing productivity and strengthening the company’s competitive advantage through digital transformation.

Challenge

Streamlining customs clearance operations involves countless visual verifications and transcriptions and thus depends on time-consuming individual, manual efforts.

Solution

ABBYY’s Digital Intelligence platform is the only solution that reads the necessary data fields properly, converts it to the required data format as needed, and captures the fine details.

Results

Invoice-processing time reduced from more than 40 minutes to 4 minutes per document; customs clearance operations is now streamlined and takes minimal manual effort.

Challenge

  • Streamlining customs clearance operations involves countless visual verifications and transcriptions.
  • Improving operations depends on time-consuming individual, manual efforts.
  • The process needs to be improved while at the same time reducing time and effort.
  • A technology solution needs to capture invoices that come in different layouts with irregular text placement.

Solution

  • ABBYY’s Digital Intelligence platform is the only solution that reads the necessary data fields properly, converts it to the required data format as needed, and captures the fine details.
  • The platform’s great UI guarantees people from any background can use it intuitively.
  • With ABBYY’s development tool, even slight differences that are invisible to the human eye can be easily detected and corrected using the GUI.

Value

  • Invoice-processing time reduced from more than 40 minutes to 4 minutes per document.
  • The customs clearance operations previously required manual effort by skilled workers. Now it is streamlined and is easier to take over.
  • Streamlining operations is a differentiator for the business in an increasingly competitive industry.
  • Reduced risk of shipping delays due to fewer customs issues.
“In concrete terms, we are also working on streamlining logistics operations and delivering high-value added logistics services by incorporating advanced logistics technologies such as AI, IoT, and robotics. Streamlining customs clearance operations using AI-OCR technology is one of them.”
Mr. Yasuhisa Otsu, Sales Strategy Manager, East Japan sales department