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Fund Administrator Achieves 96%+ Straight-Through Processing for Investment Documents

Accounts Payable AutomationDocument ProcessingForms ProcessingInvoice ProcessingFinancial Services

A global provider of fund administration services for the alternative investment industry wanted a more reliable way to automatically process the financial documents behind its payment operations. With ABBYY Document AI, the firm was able to quickly launch a solution that sped up investment workflows while making them more accurate.

Key takeaways

Hybrid implementation
outperforms LLM-first approach
Nearly 1 million
documents processed annually
19,500 payments
processed each month
Hybrid implementation
outperforms LLM-first approach
Nearly 1 million
documents processed annually
19,500 payments
processed each month

Managing Director

Global Head of Transformation

We couldn’t risk mistakes in payments. ABBYY gave us a solution that could extract the data accurately and integrate directly into our workflows. We signed the ABBYY deal in June and were live in production by September. That timeline was incredibly fast for a financial services implementation.

Challenge

This leading asset manager processes large volumes of financial documents, including fund-of-fund notices and vendor invoices, that trigger payments on behalf of investment funds. The firm wanted to automate the extraction of invoice and payment data and feed it directly into its workflow platform. But because these documents often contain complex tables, the solution needed to deliver highly accurate data extraction. They couldn’t risk mistakes in payment; the data must be absolutely correct.

Capturing this information with precision initially proved difficult. One previous automation effort ultimately required more than 20,000 hours of manual document review. The firm explored building its own document processing capability based on emerging generative AI models, which proved challenging to control with reasonable cost and timeframe. Ultimately, they decided to evaluate purpose-built solutions, specifically those that could meet the reliability, consistency, and accuracy requirements of financial workflows.

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Value

  • Nearly 1M financial documents processed annually
  • About 19,500 payments processed each month
  • 96% straight-through processing achieved
  • Solution fully implemented in 45 days
  • Improved payment accuracy

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