In processing 17,000 invoices each month, Bapcor New Zealand team members were bogged down in manual processes, reliant on scanned images and PDF files emailed and printed. Data entry and matching were also done manually. Storage cost was a major issue.
As a result, resources were tightly stretched and stressed, with significant expense in overtime costs. In addition, Bapcor NZ was struggling to find time to fully reconcile all AP statements.
The organization looked for a solution that would
ABBYY IDP eliminated manual processing and overtime costs, reducing resource requirements. Bapcor NZ has saved on storage and printing costs as well.
Bapcor customers are now paid on time, with reconciliations being done in full, and a reduction in stop-credit incidents.
Freed from tedious manual work, team members are now more motivated and satisfied. They can focus on higher value work, like exceptions and statement reconciliations.
An added benefit has been the degree to which ABBYY IDP makes processes transparent by integrating with their ERP, M-Files. The AP team can now see and address inefficiencies in invoice processes.
