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Milaha accelerates processing time for hundreds of invoices each day with intelligent automation

Transportation & Logistics | Accounts Payable/Invoice Processing

Customer Overview

Name Milaha
Headquarters Qatar Navigation, Q.P.S.C. East Industrial Road Umm Al Saneem Area Street No. 523, Zone 56 P.O. Box 153, Doha, QATAR
Industry Transportation & logistics
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Partner Overview

Name Blue Prism
Headquarters 2 Cinnamon Park, Crab Lane, Warrington WA2 0XP, Royaume-Uni
Industry Intelligent Automation for Enterprises
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Milaha, one of the largest and most diversified maritime and logistics companies in the Middle East, focuses on providing integrated transport and supply chain solutions. The company receives hundreds of invoices each day—in both paper and digital format. Milaha found the right solution with ABBYY and Blue Prism to streamline Milaha’s invoice processing through content intelligence and automation.

Challenge

Milaha's manual invoice processing and data entry led to errors, delays and decreased productivity.

Solution

By implementing ABBYY’s Digital Intelligence integrated with BluePrism, Milaha can reduce invoice processing time and increase employee productivity and throughput. 

Results

Milaha's invoice processing time reduced by 64%; With the use of content intelligence and process
automation, invoice processing errors were eliminated and employee productivity increased.

Challenge

    • Duplication of manual data entries into various subsystems resulted in errors and lengthy invoice processing times.
    • The mailroom receives hundreds of invoices each day. Two staff members manually sorted the invoices and routed them to five additional staff members in the appropriate departments.
    • The departments would then manually enter and reconcile the invoices in the satellite subsystems.
    • Once reconciled, the invoices were again keyed into the ERP system for payment processing.
    • Processes need to be understood and automated to meet growing market demands.

Solution

  • ABBYY’s Content Intelligence solution connects with Blue Prism’s robotic process automation platform to automate the document classification and extraction of the invoice data by reading each invoice and outputting the data into a file to be processed.
  • FlexiCapture for Invoices integrates with Blue Prism, passing the invoices to their digital workforce, which validates and reconciles the invoices in corresponding subsystems.
  • Once verified and reconciled, data is fed into the ERP platform by a digital worker for payment processing.
  • Seamless content intelligence and process automation powers a digital workflow and compliance-ready audit trails

Value

  • 64% reduction in invoice processing time
  • Content intelligence and process automation increases employee productivity and throughput
  • Reduction in errors as invoices are quickly and correctly routed and processed.