Introducing a hybrid approach to using Document AI and GenAI
Document Digitization
What is Document Digitization?
Document digitization is the conversion of physical paper documents into digital formats that can be stored, searched, shared, and processed by automated systems.
How document digitization works
Digitization involves two distinct steps:
- Scanning: Creates a digital image of the document.
- Text recognition: Converts that image into machine-readable text using optical character recognition (OCR) or intelligent character recognition (ICR).
Why OCR completes the process
A scanned document without OCR is a digital image, not a searchable or processable document. Without OCR:
- Content exists as pixels rather than text.
- Automated workflows cannot access the document.
- Full-text search and data extraction are not possible.
OCR is what completes the digitization process by turning image content into actionable data.
The role of digitization in digital transformation
Document digitization is the foundation of digital transformation programs that aim to:
- Eliminate paper-based processes.
- Unlock the value of historical records.
- Enhance accessibility and collaboration by enabling digital sharing.










