Report
Gartner® Hype Cycle™ for Enterprise Process Automation, 2025
Report discusses process mining relative to successful automation
In a business environment marked by rapidly changing technology and ever-escalating competitive pressures, enterprise process automation has become the key to surviving—and thriving.
In its Hype Cycle™ for Enterprise Automation, Gartner explores how process mining platforms, such as ABBYY Timeline (in our opinion), support the enterprise process automation journey.
Access Hype Cycle for Enterprise Process Automation, 2025 to learn:
- The key drivers that are impelling process mining into the mainstream, including digital business, generative AI, and more
- Common obstacles to be aware of when implementing process mining platforms
- Recommendations for maximizing the benefits of process mining
- How process mining enhances customer experiences
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"Process mining platforms enhance current and future client interactions by analyzing previous customer contacts and underlying processes to align the customer’s intent with the business’s objective.” (see Gartner, Hype Cycle™ for Enterprise Process Automation 2025).
Gartner Reports: Gartner, Hype Cycle for Enterprise Process Automation, 2025, Arthur Villa & Saikat Ray, 11 July 2025
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