The Digital Bank: The Next Stage of Transformation

Marketforce white paper

RPA and AI in modern banking

Digital transformation in banking goes hand-in-hand with data capture which allows robots replace humans when it comes to categorizing and checking documents. The result is greater customer satisfaction, happier, more efficient employees and higher return on investment.

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This white paper based on recent research conducted by the London Institute of Banking and published by Marketforce gives a survey based overview of the latest trends in retail banking.

  • How can RPA and AI replace cumbersome processes, raise the efficiency level and help better meet customer expectations in this digital era?
  • Where are retail banks in their digital transformation journey and how do competitors handle this exciting step?
  • How do experts estimate the advantages and concerns these new technologies bring along into the banking industry?

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