How Digital Intelligence Is Being Used to Track and Report the COVID-19 Vaccines

This blog post is an excerpt from an interview produced by HIMSS with Kenya Smith, Healthcare lead at ABBYY.

The COVID-19 vaccination effort is complex in the U.S. While the federal government allocates available vaccine doses, each state handles its own distribution. Tracking the vaccines requires working across a variety of systems—everything from the pharmaceutical companies that manufacture them to the shipping companies that deliver them to the hospitals, clinics, long-term care facilities and other vaccination sites that administer them.

The final piece of the data puzzle entails reporting consumers’ vaccination records to the Centers for Disease Control and Prevention (CDC)—this is the first time they’ve been tracked at the federal level. To track and report vaccine distribution effectively, healthcare organizations (HCOs) need a way to ingest, merge and analyze a tremendous amount of data from both digital and physical sources. Artificial intelligence and machine learning technologies are already helping to alleviate some distribution challenges facing many HCOs right now.

The demand is who’s being injected with the vaccine, the supply is where is each vial of the vaccine? We need to understand how the overall operation works. From a technology perspective, it boils down to having systems in place that can track who gets the vaccines with a seamless process.

Kenya Smith, Healthcare Solution Marketing Manager, ABBYY

Improving distribution tracking efficiency

Never before have so many government agencies, private companies and HCOs had to join forces to achieve one common goal. HCOs can use Process Intelligence to create a virtual model of the vaccine distribution process to identify potential bottlenecks, delays and other issues that might affect the ideal workflow.

At the same time, analytic software solutions that provide vaccination distribution modeling analysis can help HCOs run what-if scenarios, such as what to do if a patient doesn’t show up for a scheduled vaccination. The analysis can help HCOs make contingency plans and data-driven decisions to minimize disruptions. It’s not just implementing or having an analytic solution, but also ensuring that the analytic solution really fits the need that you're trying to solve right now. In this case, the pressing need is to distribute the vaccine to as many people as quickly as possible.

healthcare ai solutions

Using Content Intelligence to simplify vaccine distribution reporting

Whether reporting completed vaccinations, adverse reactions or active COVID-19 variants to the CDC, HCOs need to find the right information quickly and easily. The same holds true for patient follow-up to schedule second doses.

Tasks such as reading a document, routing a document, extracting data or any other task related to understanding and processing content can now be carried out with ABBYY's Content Intelligence platform.

With collaboration at this scale, there are hundreds and hundreds of applications in play—and they’re not all going to speak the same language or have documents that have the same standardized layout. A Content Intelligence solution allows users to acquire, process, validate and deliver the data from any document in any format from any database.

Kenya Smith, Healthcare Solution Marketing Manager, ABBYY

Complexities will continue to shape healthcare solutions

Tracking vaccines from multiple pharmaceutical companies and the emergence of COVID-19 variants are expected to further complicate distribution tracking and reporting challenges. Like the pharmaceutical rivals working together to stop the spread of the coronavirus, technology companies are collaborating to rise to the occasion. For instance, ABBYY is partnering with Alteryx, an automated analytics provider, to offer specific solutions and use cases that help HCOs quickly load, transform and analyze critical vaccine data that enables them to get the vaccine out to patients faster. Moving forward, there will be more technology platforms introduced with this kind of public and private sector collaboration in mind. There will be some basic must-haves like transparency and engagement. Platforms that deliver these kinds of features will become the norm.

ABBYY’s Digital Intelligence solutions for healthcare help organizations to first fully understand their processes to identify areas for improvement, and then strategically automate the flow of content. Learn more here.

Download the PDF produced by HIMSS.

Digital Intelligence Process Intelligence Content Intelligence Coronavirus Healthcare

Kenya Smith

Solution Marketing Manager, Healthcare

Kenya brings over 16 years of experience in marketing, solutioning, R&D, consulting, training, and support—all within the healthcare industry.

Kenya’s research interests are in the areas of technology and solution integration. The healthcare industry continues to experience a significant degree of consolidation, with healthcare organizations combining to achieve greater market power. Kenya plans to analyze this trend extensively and develop case studies for how ABBYY solutions can help address solution integration deficits.

Kenya is a current Doctoral of Business student at the University of North Carolina in Charlotte. She also holds a Bachelor of Science degree in Information Systems and an MBA from Meredith College. Kenya currently resides in Charlotte, North Carolina, but you can find her visiting friends and family every chance she gets in her hometown of San Diego, California.

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