Report

Digital Strategies in Financial Services—Survey Results

How is automation technology helping banks to better serve customers?

Digital Strategies in Financial Services - Report | ABBYY

Banks and financial institutions rely on automation technology to onboard, engage, and connect with customers. But does that technology effectively support the processes that impact customer experience?

We surveyed senior-level Financial Services professionals to see how their current solutions are measuring up, and what they plan to do next to provide better service to customers, ensure compliance with regulations, and empower their employees.

The survey revealed:

      • Top priorities in the next 12 months
      • Most common channels of customer engagement
      • Challenges to customer onboarding processes
      • And more

Download the results of this survey, executed by Gatepoint Research, to evaluate where your financial institution stands with its digital strategies in 2021.

We surveyed senior-level Financial Services professionals to see how their current solutions are measuring up, and what they plan to do next to provide better service to customers, ensure compliance with regulations, and empower their employees.

Download this eBook to learn how Digital Intelligence enables banks to

The survey revealed:

    • Top priorities in the next 12 months
    • Most common channels of customer engagement
    • Challenges to customer onboarding processes
    • And more

Download the results of this survey, executed by Gatepoint Research, to evaluate where your financial institution stands with its digital strategies in 2021.

Get your copy
by filling in the form.

Thank you for your interest in ABBYY and its technologies.

You can access the report via the following link:

Read the report

I am aware that my consent could be revoked at any time by clicking the unsubscribe link inside any email received from ABBYY or via ABBYY Data Subject Access Rights Form.

By submitting this form, I consent to the use of my personal information for the purposes described in the Privacy Notice.