The 2021 ISG Provider Lens™ Intelligent Automation – Solutions and Services report placed ABBYY in a leading position for the process mining market.
ABBYY’s process mining platform, ABBYY Timeline, features advanced task and process mining technology. Using the latest artificial intelligence (AI), it enables businesses to automatically build an interactive digital twin of their processes, analyze them in real time to identify bottlenecks, and predict future outcomes to facilitate decision-making of technology investments.
ISG Provider Lens™ quadrant focuses on providers that offer proprietary software platforms, tools and associated services to help clients automatically discover, monitor and improve real-time processes from event logs and user interactions.
Process mining is the key to proving automation opportunities and benefits. Use of processing mining solutions is not only aimed at eliminating inefficiencies in business operations and paving the way for reduced cost, but also improving workforce productivity and enhancing customer experience.