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The New Realities of Supply Chain Risks in a Post COVID Economic Climate



51 Georgelawrie 198X198
51 Georgelawrie 198X198

George Lawrie

Vice President and Principal Analyst, Forrester Research

20 Andrewpery 198X198
20 Andrewpery 198X198

Andrew Pery

Digital Intelligence Consultant, ABBYY

Marko Kovacevic 198X198
Marko Kovacevic 198X198

Forrester Research

Executive Director Membership and Engagement, DSCI


The first wave of digital disruption enabled brands to sell directly to online consumers — and even allowed manufacturers to engage directly with industrial customers. But many existing supply chains lack transparency and resilience and have proved brittle in the face of increasing customer expectations, disruptions, and new levels of trade uncertainty.

Watch this webinar to learn about:

  • How European companies digitize manual and paper-intensive processes to accelerate and scale their response to fluctuations in demand and supply.
  • What challenges are associated with gaining visibility into supply chain exposures.
  • Insights into Forrester’s latest research on European companies’ plans to reconfigure supply chains for greater responsiveness and resilience in the face of global supply chain disruptions.
  • How Process Intelligence empowers organizations to gain visibility to supply chain data from both digital and physical sources, visualize the flow of goods through supply chain process stages to show the delays and bottlenecks, and pinpoint the root cause of non-compliant, unusual, or high-cost supply chain processes.
  • Best practices for automating highly labor-intensive and inefficient document-centric processes associated with the flow of goods such as documentation processes that span certificates of origin, certificate of insurance, packing lists, dangerous goods forms, bills of lading, and customs clearing documentation.

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