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NelsonHall Names ABBYY a Leader in 2021 Process Discovery & Mining NEAT Assessment

December 07, 2021
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ABBYY, a global Digital Intelligence company, has been identified as a Leader in NelsonHall’s Process Discovery and Process Mining NEAT Evaluation 2021. NelsonHall, a leading global analyst firm specializing in digital operations transformation, has created the NEAT assessment tool to enable strategic sourcing managers to assess the performance of vendors across a range of criteria and business situations and identify the best performing vendors with specific capability in process mining, desktop process discovery, and the ability to plan and accelerate process change.

“We are thrilled to be recognized again by NelsonHall in this year’s Process Discovery and Mining assessment. Today’s information systems generate an overwhelming amount of data from both digital and physical sources. But when it’s properly ingested, merged, and analyzed, this wealth of data can be used to discover patterns and insights that illuminate paths to better customer experiences and new operational efficiencies. With ABBYY Timeline, customers across many different industries can easily discover, understand, and manage business process execution more effectively.”

Scott Opitz, Chief Marketing Officer at ABBYY

ABBYY is positioned in the top grouping in the comparative assessment due to its ability to deliver immediate benefits and meet future client requirements. The positioning was attained based on, among other factors: the maturity of its offerings, delivery capability, benefits achieved for clients, level of partnership with clients, mechanism to drive innovation, and the extent to which the company is positioned to support the customer journey throughout the life of the contract.

“ABBYY offers one of a handful of platforms with native process mining and task mining capabilities and amongst only a few where the two capabilities are well integrated. Clients get an accurate 360-degree view that will help them understand their business processes on multiple levels and plan change initiatives. The company’s investments in helping clients to accelerate change implementation coupled with its aforementioned capabilities are why it is positioned as a Leader.”

Bailey Kong, NelsonHall Research Analyst and author of the report

ABBYY Timeline is a comprehensive Process and Task Mining platform with capabilities including operational monitoring and real-time alerting, analysis and optimization, prediction and forecasting powered by artificial intelligence.

To learn more about ABBYY’s full suite of Digital Intelligence solutions, please visit:

To view the NelsonHall Vendor Evaluation & Assessment Tool (NEAT) for Process Discovery and Mining, please visit:


ABBYY empowers organizations to gain a complete understanding of their business processes and the content that fuels them with its Digital Intelligence platform. ABBYY technologies are used by more than 5,000 companies, including many of the Fortune 500, and are recognized for their leadership in Intelligent Document Processing (IDP) and Process Discovery & Mining for driving significant impact where it matters most: customer experience, effectiveness, profitability, and competitive advantage. ABBYY is a global company with offices in 14 countries. For more information, visit and follow us on LinkedIn, Twitter, and Facebook.

ABBYY can either be a registered trademark or a trademark and can also be a logo, a company name (or part of it), or part of a product name of ABBYY group companies, and may not be used without consent of its respective owners.

About NelsonHall

NelsonHall is the leading global analyst firm dedicated to helping organizations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, primary research, and is widely respected for the quality, depth and insight of its analysis.

ABBYY Editorial Contacts

02C Catherinejohnson

Catherine Johnson

Director – Analyst Relations & Global Media Analyst Relations

02D Ginaray

Gina Ray, APR

Director – Public Relations (U.S.)

(949) 370-0941

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