ABBYY Privacy Policy

ABBYY Solutions Ltd. (hereinafter referred to as “ABBYY”) recognizes and respects the importance of protecting individuals’ privacy. Data privacy laws protect the integrity of personally identifiable information (“Personal Information”) that is transferred from you to ABBYY.

Scope. This Policy applies to all Personal Information that ABBYY collects or receives from you, whether manually or digitally processed. The Policy applies to Personal Information received during the course of ABBYY’s operations.

At ABBYY, privacy on the Internet means that:

Terms of Use. ABBYY values the privacy of those who provide private personal information to the Company. This policy summarizes what personally identifiable information we may collect and how we might use this information. This policy also describes other important topics related to information privacy.

Information Collection. ABBYY will only collect personally identifiable information (such as a name, title, company name, address, telephone number, or e-mail address) that is voluntarily provided through our website or e-mail correspondence. We will collect general information (such as the type of browser used, the files requested, and the domain name and country requesting the information) to improve our website and better meet customer needs. 

Use of Information. ABBYY collects your information in order to record, support, and facilitate your participation in the activities you select and to prevent fraud and unlawful use. If you subscribe to or register for Products and Services, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and to contact you regarding the contest or prize awards. Your personal information may also be used to track customer preferences to provide a customized Site experience and keep you informed about product upgrades, special offers, and other ABBYY products and services, unless you have opted not to receive such communication or such communication is prohibited by law.

Before collecting any personally identifiable information we will provide an explanation regarding possible use of the data. The information supplied will be used by ABBYY to respond to inquiries, supply requested information on ABBYY products and services, or track orders placed with ABBYY authorized third parties, may be utilized by ABBYY to collect, track, and process such information. If you have submitted personal information to ABBYY electronically and would like it removed or modified, please contact us. We will take reasonable efforts to comply with your request. 

ABBYY may communicate information to you regarding products, services, and special offers available from ABBYY, unless you have opted not to receive such communication or such communication is prohibited by law.

There are other instances in which ABBYY may divulge your personal information, such as when required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Our Website and Cookies. Some of ABBYY’s webpages will utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used for setting a key on your browser that links to the current state of your web session. The purpose of the cookie is to let us know when Customers visit our website and where Customers visit. Some cookies and other technologies may be associated with Customers’ Personal Information provided during an earlier visit. Website functionality requiring a login will utilize cookies. Other tracking technologies may record information such as Internet domain and host names, Internet protocol (IP) addresses (additional detail below), operating types, browser software, clickstream data, and timeframes of when the website is accessed.

Most commercially available Internet browsers allow users to block cookies; however, doing so may limit your ability to access certain portions of our website.

When visiting our website, each file request is logged by our web server. The information gathered includes the name of the file requested, time of the request, and the IP address of the machine requesting the file. We use IP addresses to analyze trends, administer the website, track website movement, and gather non-individually identifying demographic information.

Other Important Information. The ABBYY website may contain links to other websites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those websites.

Transfer of Personal Information. Unless required by law, we disclose Personal Information to third parties in order for us to provide Products and Services to our Clients.

We may also supplement the Personal Information we receive with information from third-party sources. At times we may also contract the services of a third party to update Customer records with changes of address, phone number, email address, and other information.

ABBYY also shares Personal Information with intermediaries such as credit card companies, banks, or fulfillment centers. Intermediaries serve solely as links in the distribution chain, and do not store, retain, or use this Personal Information for any secondary purpose other than to provide the contracted service. We may also share Personal Information with other contractors or service providers who use the information solely to provide the requested service to ABBYY and for no other purpose.

Finally, we will disclose Personal Information as required to enforce or protect our legal rights with respect to a Partner or Reseller, or as required by court order, subpoena, or other operation of law.

Access to Personal Information. Individuals seeking access to Personal Information that we have collected must contact ABBYY as directed below. We will take reasonable efforts to provide the requested information promptly if it is still available to us, although we reserve the right to charge the requester for the cost (in time and expenses) of retrieval.

Enforcement. Concerns regarding our adherence to this Policy should first be raised with ABBYY as directed below.

Copyright Notice and Terms of Use. Permission to use Documents (such as product information, press releases, fact sheets and FAQs) from this website is granted: 1) provided that the ABBYY copyright notice appears in all copies; (2) use of such Documents from this server is for informational and noncommercial or personal use only and will not be copied or posted on any network computer or broadcast in any media; and (3) no modifications to any Documents are made.

Use for any other purpose is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

All information on this website is provided on an as-is basis. ABBYY makes no warranties, express or implied, as to the accuracy and correctness of the information. In no event shall ABBYY be liable for any damages whatsoever resulting from the use of this information. The ABBYY logo and all of ABBYY’s product logos are registered trademarks of ABBYY. All other products are trademarks or registered trademarks of their respective companies.

ABBYY reserves the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these webpages.

Acquisition, Merger or Bankruptcy. In the event ABBYY or any of its affiliates or subsidiaries is acquired by another entity or merges with a third party, the successor entity will be bound to respect the provisions of this Policy with regard to any Personal Information subject to this Policy that is in the acquired or merged entity’s possession prior to the acquisition or merger. In the event of bankruptcy, the provisions of applicable law will apply.

Changes in Privacy Policy. All personal information that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. ABBYY may change the Privacy Policy at its sole discretion and will provide notice of all changes in the Privacy Policy through indications in this Privacy Policy and in the footer of the webpages with authorized links to this Privacy Policy.

You may access and update your personal information and communication preferences, or to address questions regarding ABBYY’s privacy practices, please e-mail office@abbyy.com.