Playbook
AI Beyond the Hype: Building Intelligent and Agentic Automation That Works
Process Automation Handbook: Navigate the Agentic Hype
Not everything connected to an LLM is an AI agent. Or needs to be.
With the rise of generative AI, businesses are racing to automate complex workflows. But here’s the reality—plugging an LLM into a process doesn’t make it agentic. And hardly qualifies as intelligent automation.
Too many companies are engaging in agent-washing, claiming to offer AI agents when, in reality, they’re just repackaging basic automation with an LLM wrapper. They are just interns at best.
True agentic automation does more than generate text or create pictures—it acts, adapts, and autonomously executes decisions within structured business environments. And to make that work, you need the right foundation: AI-ready data, process intelligence, and automation designed for enterprise scale.
This guide breaks down:
- The difference between robotic, intelligent automation and real agentic AI
- Why Process AI and Document AI are essential for automation that actually work
- How to build AI-powered automation that scales and delivers business value