Content Intelligence

Content skills and understanding for digital workforces.

The most valuable insights into your enterprise sit within your content, but you need the intelligence to harness it, the ability to deploy the technology everywhere, and alignment with your business functions. Through new capabilities and approaches, Content Intelligence helps enterprises complete their digital transformation.

What is Content Intelligence?

Content Intelligence is a class of enabling technologies that help digital workforces understand and create meaning from enterprise content. Content Intelligence delivers cognitive skills that the new digital workforce can harness to turn your unstructured content into structured, actionable information, making your digital workers smarter and your processes run more efficiently. 

In the new digital world, “A skill represents best-of-breed AI technologies from ABBYY that can be quickly consumed as a service, providing the ability to carry out a task like reading a document, routing a document, extracting data, or any other task related to understanding and processing content.”

Usage scenarios

Bring Content Intelligence to key processes.

Accounts Payable & Content Intelligence

Accounts Payable

Automate invoice processing, capturing all the details of an invoice—header, footer, and line item details—for accurate and timely payment of suppliers’ invoices.

Mortgage lending & Content Intelligence

Mortgage lending

Create a digital worker to automate the processing of mortgage applications and supporting lending documents. 

Customer onboarding & Content Intelligence

Customer onboarding

Train a digital worker to automate opening of accounts by capturing customer data from documents, eliminating costly and error-prone manual work.

Insurance & Content Intelligence


Build a new set of digital workers to augment your claims process, eliminating human error and speeding up the processing of claims documents.

Logistics & Content Intelligence


Create a new set of digital workers with the right skills to identify and process shipping instructions, waybills, receipts, and orders for identifying cargo. 

Key features and benefits for robotic process automation (RPA)

A smarter, more powerful digital workforce. 

Benefits 187V 77X77

New approach for the enterprise

OCR, machine learning, and other AI technologies delivered in an easy to consume and use approach, putting the power of technology into hands of the operational leaders.

Benefits 190R 77X77

Mobile customer experience

Create new powerful customer experiences with new levels of engagement by transacting content with the right cognitive skills right from a mobile device.

Benefits 114V 77X77

Extensible and built for the enterprise

Content Intelligence technologies integrate with leading RPA, BPM, ECM, and other automation platforms, so you can design to the process, deploy everywhere, and align to the business needs.

Benefits 140R 77X77

Increase the intelligence of a digital workforce

Harness the power of content skills to identify, read, and understand information, so that you can free your employees from the manual and time-consuming work of processing documents.

Related assets

Everest Group: Accelerating Digital Transformation

Everest Group: Accelerating Digital Transformation with AI-Powered Advanced Content Intelligence

White paper

Industry insight into advanced Content Intelligence and how it blends the power of AI technologies to build a smart digital workforce.

Download white paper
18 Content Intelligence For Finance And Accounting EN 360X232

Content Intelligence for Finance and Accounting


ABBYY Content Intelligence technologies allow banks and financial institutions to automate a wide range of content-based processes including invoices, purchase orders, and sales orders.

Download eBook
Transforming Finance And Accounting With Intelligent Automation 360X232

Transforming Finance and Accounting with Intelligent Automation

Expert Talk

Ameren, a US-based energy company set out to transform its finance organization as way to streamline operations and give back hours to its employees. Learn how they determine where to automate, the best intelligent technologies to deploy, and how to measure a project’s success.

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