Content Intelligence

Content skills and understanding for digital workforces

The most valuable insights into your enterprise sit within your content, but you need the intelligence to harness it, the ability to deploy the technology everywhere, and alignment with your business functions. Through new capabilities and approaches, Content Intelligence help enterprise complete their digital transformation.

What is Content Intelligence?

Content Intelligence is a class of enabling technologies that help digital workforces understand and create meaning from enterprise content. Content Intelligence delivers cognitive skills that the new digital workforce can harness to turn your unstructured content into structured, actionable information making your digital workers smarter and your processes run more efficient.

In the new digital world, “A skill represents best-of-breed AI technologies from ABBYY that can be quickly consumed as a service providing the ability to carry out a task like reading a document, routing a document, extracting data, or any other task related to understanding and processing content.”

A smarter, more powerful digital workforce


New approach for the enterprise

OCR, machine learning, and other AI technologies delivered in an easy to consume and use approach, putting the power of technology into hands of the operational leaders.

Customer experience strategy

Mobile customer experience

Create new powerful customer experiences with new levels of engagement by transacting content with the right cognitive skills right from a mobile device.

Digital enterprise

Extensible and built for the enterprise

Content Intelligence technologies integrate with leading RPA, BPM, ECM, and other automation platforms, so you can design to the process, deploy everywhere, and align to the business needs.

What is a digital worker

Increase the intelligence of a digital workforce

Harness the power of content skills to identify, read, and understand information, so that you can free your employees from the manual and time-consuming work of processing documents.

Bring intelligence to all processes with Content Intelligence

AP automation

Accounts payable

Automate invoice processing, capturing all the details of an invoice – header, footer, and line item details – for accurate and timely payment of suppliers’ invoices.

Mortgage lending process digital transformation

Mortgage lending

Create a digital worker to automate the processing of mortgage applications and supporting lending documents.

Customer experience strategy

Customer onboarding

Train a digital worker to automate opening of accounts by capturing customer data from documents, eliminating costly and error-prone manual work.

Automated insurance solutions


Build a new set of digital workers to augment your claims process, eliminating human error and speeding up the processing with the handling of claims documents.

Global logistics process automation


Create a new set of digital workers with right skills to identify and process shipping instructions, waybills, receipts and orders for identifying cargo.

Customer stories


PepsiCo looked for a data capture solution to eliminate the time and labor-intensive job of invoice data processing and credit data entry into SAP manually.

Shared Services Center of the global logistics service company Rhenus capture invoices and other documents with ABBYY solution.

Benefits of logistics automation with ABBYY

Large logistics provider in Dubai processes up to 100,000 custom documents daily with 3 operators instead of 30.

Related products

Learn more about ABBYY products that power ABBYY Content Intelligence for Robotic Process Automation.

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