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6 information management trends redefining transportation and logistics

6 information management trends redefining transportation and logistics | ABBYY Blog Post

While we usually think of challenges in the transportation and logistics industry as being the physical mechanics of transporting an item from point A to point B, the new reality is that information management – and how quickly data can be put into action – offers the biggest challenges. Fortunately, the digital transformation movement offers a great opportunity for accessing, extracting, understanding then putting into action the data we know in order to provide value-added services to customers while streamlining processes.

Innovative application of information management offers six opportunities for transportation and logistics companies:

1. Digitizing core back-end processes gains faster access to data

There is still a significant number of staff assigned to manual data capture and exchange activities such as track and trace, gathering freight bill information, managing custom forms, or securing proofs of delivery. These essential activities are resource intensive, error-prone and stall billing, and cash collection.

2. Internet-of-Things (IoT) amplifies containerization

IoT technologies allow carriers to transmit vital stats, such as temperature, location, and power supply via satellite. By having this information sent to the cloud and analyzed at a central office, carriers have real-time information as issues develop that also leads to increased safety for port staff.

3. More transparency across the supply base

More companies are demanding transparency into the shipping process. Having better visibility into processes can improve shipment times and minimize supply chain disruption, but in order to do this, standardization and automation is needed.

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4. Manufacturers are demanding transportation and logistics companies help them mitigate the increased risk of longer and more variable supply chains

Information management strategies should help address the risks associated with disrupted flight plans, a tsunami in Thailand that affects the port activity in California, or threats of a terrorist attack in Brussels that may halt all transportation. Having access to global information and applying it locally is a critical asset to minimizing crises.

5. The last mile is transforming

The uberization of many services is impacting the industry, and the last mile is becoming more fragmented. Cloud platforms and crowd-sharing startups are also collaborating with incumbents to complement their services. These disruptions to the last mile as we knew it requires speed in accessing accurate information.

6. Analytics to gain insight

Forward-thinking companies will use analytics to better understand their digital initiatives and customers’ challenges. Transforming that data to anticipate future needs expands the value to customers.

Automation & Digital Transformation

A key component in enhancing the customer experience, improving accuracy and throughput, minimizing exceptions, mitigating compliance risks, and accelerating transactions while reducing operating costs is automation.

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Customer Experience Digital Transformation Intelligent Capture IoT Transportation & Logistics
Bruce Orcutt

Vice President of Product Marketing at ABBYY

Bruce Orcutt is a veteran Product Marketing and Product Management professional with over 20 years’ experience in Enterprise Software. In his current role, Bruce will be driving global product marketing for ABBYY's intelligent capture solutions that create business value for organizations. He will focus on go-to-market strategies that will accelerate the adoption of ABBYY solutions worldwide. He joined ABBYY in 2015 as Vice President of product marketing for North American headquarters, responsible for the ABBYY enterprise software business.

Prior to joining ABBYY, Bruce was the Senior Director of Product Marketing at Kofax, Inc. responsible for the mobile products, platform and solutions. Bruce has successfully developed and launched global enterprise software products, platforms and solutions for Financial Services, Insurance, Transportation, Manufacturing, and Government with an emphasis on accelerating transactions, improving competitive advantage and reducing costs. Bruce is a Graduate of Fresno State University.

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